Service Representative Customer

Ami Xoseko Dorcas Agbila Dogbe

Rosalie St,Philadelphia,PA 19149 • 704-***-**** • **************@*****.***

SUMMARY: Accomplished professional looking for new opportunities to contribute to a great company’s success.

EDUCATION: Ministry of Economy & Finance – Lome, Togo (West Africa)

Certificate of Taxation - August 2018

University of Lomé – Lome, Togo

Bachelor of Law, Business Concentration - November 2016

Ecole Superieure des Affaires (ESA) – Lome, Togo

Certificate in Diplomacy, Protocol, and International Relations - June 2013

Akoly Foadey School Institute – Lome, Togo

High school diploma - September 2009

EXPERIENCE

Customer Service Representative 01/2020-05/2022

Antoinette professional Hair Braiding-Newark,NJ 07111

Welcome customers and assist them in finding seating and ensuring their satisfaction throughout their hair braiding experience. Handle the cash register and assist with hair braiding as needed.

Customer Service Representative 05/2019-12/2019

PLS Check Cashers

We mainly welcome customers with a good smile, we provide assistance with various transactions, such as cashing checks, transferring money, processing money orders, making bill payments, securing short-term loans, and preparing tax forms. We also explain and promote the different products and services PLS Financial offers.

Sortation Associate 02/2019-12/2019

Amazon.com,Inc.

We do sorting, scanning, and stacking packages on pallets, help to get customer orders ready for delivery. Because most of the shifts are part-time, we are in control of your schedule choosing shifts that work best for us now and the ability to adjust our schedule in the future, as needed.

Deli-Bakery Clerk 01/2019-12/2019

Harris Teether

Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer.s needs and exceeding their expectations. This requires a defined level of product knowledge, food preparation skills, sales ability, customer relations skills, and cooperation with fellow associates to create An Incredible Place To Work and Shop. Responsible for preparing, processing, packaging, and stocking products according to Fresh Foods Standards. Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards.

Customer Service Representative 07/2018 - 01/2019

Mawoena Professional Hair Braiding - Charlotte, NC

Welcome customers and assist them in finding seating and ensuring their satisfaction throughout their hair braiding experience. Handle the cash register and assist with hair braiding as needed.

Products Handler 07/2017 - 07/2018 RIMOUSKI Firm – Lome, Togo

Assisted in producing fruit juices of various flavors and bottling then. Labelled products, boxed them, and loaded them on delivery trucks.

Secretary Intern 12/2016 - 06/2017

NCI Sarl – Lome, Togo

Ensured the satisfaction of customers and suppliers. Answered calls and drafted legal educements for the review and signature of the Director. Also maintained the Director’s schedule and records.

Law Intern 06/2016 – 12/2016

DJAFALO Law Office – Lomé, Togo

Developed great communication and customer service skills while assisting with the clerical and legal representation of various clients, at various courts, throughout the country. Assist in maintaining the attorney’s schedule, filling cases, advising clients, scheduling court dates, and drafting conclusions.

Secretary Intern 04/2016 – 06/2016

Togolese Supreme Court – Lomé, Togo

Assisted with filing appeals and scheduling court dates. Maintained records and the Justice’s schedule.

Participant 11/2013 – 12/2013

National & International Crafts Fairs – Lomé, Togo

Sourced and marketed various products, negotiated prices, and ensured customers’ satisfaction.

Volunteer 06/2012 – 08/2012

Various women projects – Atti-Touwui, Togo

Educated women about their rights and raised awareness about the importance of children education. Assisted in repairing and renovating schools.

LANGUAGES: English - Speaks, reads, and writes.

French - Fluently speaks, reads, and writes

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