Customer Service Lead Associate
Resume:
dekendra reed
Amarillo, TX *****
**********@*****.***
I am looking for a long term position with a call center where my experience in customer service and my education will serve as a asset to your company, and allow me to advance within the company. Authorized to work in the US for any employer
Work Experience
Member Advocate ii
Maxor Pharmacy - Amarillo, TX
November 2018 to Present
1. Assist patients with mail order deliveries
2. Assist patients with pharmacy benefits
3. Assist Doctor offices with prior authorization
4. Help pharmacies process claims
Assistant Store Manager
Family Dollar
2013 to Present
Customer Service Rep I
TMG Health Cognizant - Amarillo, TX
November 2008 to June 2016
• Answered phone and assisted customers and clients with changes
• Explained products and benefits
• Maintained up-to-date knowledge of customer accounts
• Provided assistance to clients
Dollar General
lead associate
2008 to 2013
Tyson fresh meat
slaughter
2008 to 2008
Reciever/Stocker
Hastings distribution center
2000 to 2008
Education
Microsoft Word in Microsoft Office
South Plains College - Amarillo, TX
2016 to 2016
nursing program in nursing
Amarillo College - Amarillo, TX
2009 to 2012
Skills
• eight years customer service, two years of management experience, typing and 10 key skill, responsible, work well with others, time management, communication, set and achive goals (10+ years)
Contact this candidate