Customer Service Security Guard

Kaleb Rimer

405-***-**** *******@*****.*** **** Rosenberry Dr Austin, TX 78747

Profile

Searching for more advantageous employment opportunities that aid in skill development. Continually engrossed on self-improvement and looking to grow as a leader. Experience

LYFT DRIVER, LYFT; AUSTIN,TX — JUNE 2018-CURRENT

- Ensuring the safety of all passengers while transporting them to their desired location.

- Use navigation apps to determine the optimal route for each client.

- Conduct vehicle maintenance checks regularly.

- Providing punctual pick ups and drop offs for clients and/or goods. FAVOR DRIVER, FAVOR; AUSTIN,TX — SEPTEMBER 2017-CURRENT

- Placing multiple orders within a plethora of restaurants and businesses

- Using an app to communicate with customers about prices as well as resolving any conflicts pertaining to each delivery.

- Effectively and efficiently communicating with the Runner Support about any and all conflicts within the Favor App along with any issues pertaining to any delivery. SECURITY GUARD, CREEK AND THE CAVE; AUSTIN,TX — MARCH 2021-JUNE 2021

- Verifying people’s identity via miscellaneous forms of identification.

- Ensuring the safety of all patrons and performers.

- Ensuring all customers are seated in a timely manor. NIGHT AUDIT, QUALITY INN & SUITES; BUDA,TX — AUGUST 2015-APRIL 2018

- Checked guests in/out while making sure everyone is accommodated for.

- Managed guests personal and sensitive information with extreme care and security while making their reservations.

- Dealt with guest complaints and any issues regarding their room.

- Accurately closed the current days activities and readied paper logs for the new day coming.

DELIVERY DRIVER, AUSTIN’S PIZZA; AUSTIN,TX — SEPTEMBER 2015-JUNE 2016

- Ensuring an effective delivery to the customer.

- Being a team player by helping with light janitorial duties as well as preforming various cooking duties to fulfill the customer’s order in a timely fashion.

- Provided customer service by taking down customer orders along with over the counter orders.

Education

Weatherford College; Weatherford, TX - August 2011-May 2012

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