Customer Service Pharmacy Technician
Resume:
Shadan Alrawi
***** ********* ***** ***********,** Apt 203
**********@*****.***
EXPERIENCE
LIFETIME FAMILY MEDICINE/Dispensary Technician
July 2020-August 2021
● Work under supervision of medical doctors
● Type scripts, fill and dispense, and sell medication
● Sell skincare products and OTC
● Charge cosmetics and office visit patients
● Currently getting training in administering covid-19 vaccine
● Maintain pharmacy cleanliness
● Process expired medication and dispensary inventory
● Submit prior authorizations for office patients
CVS CORAM Infusion Specialty Pharmacy,Chantilly,Va - Certified Pharmacy Technician / CSS (contract) February 2020-July 2020
● Provide great customer service to patients
● Update medical profiles with list of medications
● Assist pharmacists and nurses with discharging process
● Make inbound and outbound calls with patients and medical offices
● Coordinate to serve patient needs
● Multitask between different roles as assigned by supervisor
● Work at the pharmacy warehouse by pulling medications for the IV clean room ● Work at the warehouse by preparing requested IV supplies
Walgreens Pharmacy,Warrenton, VA – Certified Pharmacy Technician
April 2019 – February 2020
● Aid pharmacists with daily assessments
● Provide great customer service to patients
● Type scripts and fill medications for dispensing with optimal accuracy
● Multitask between different roles as assigned by pharmacist and supervisor ● Contact doctors’ offices and insurance companies as needed
● Assist patients on the phone with refills and other concerns
● Participate in vaccine clinics with the pharmacist
Giant Pharmacy, Rockville, MD – Pharmacy Clerk
May 2017 - November 2018
● Assist pharmacists and technicians
● Aid patients via phone and in person
Shadan Alrawi
14780 Soapstone Drive Gainesville,VA Apt 203
**********@*****.***
● Arrange prescriptions and patient orders
● Assist in product dispensing
● Process refills and new prescriptions
● Contact doctors’ offices and other pharmacies as necessary
Destination Maternity, Columbia, MD – Store Supervisor
January 2016 – August 2017
● Supervise sales associates
● Work on opening/closing procedure
● Set daily goals and assignments
● Conduct store reports for upper management
● Assist customers with online and in store purchases
● Process weekly payroll report
EDUCATION
Montgomery College, Maryland- Associate of Arts Degree 08/2015 – 05/2018
Bernard J. DUNN SCHOOL of Pharmacy- PharmD program 08/2021-present
SKILLS & CERTIFICATIONS
● Experience in sales and customer services
● Fluent in Arabic
● Certified Pharmacy Technician by the PTCB
Contact this candidate