Data Entry Front Desk

Tammy G. Rauth

Croydon, PA *****

(c) 609-***-****

**********@*****.***

Office Operations Professional

Experience

ISPOR Trenton, NJ

Operations Associate 2021-Current

Handled administrative tasks for the Operations Department (HR, Finance and IT) which included monthly reconciling of two company credit cards, entering invoices, assisting with employee onboarding/offboarding

Heavy calendar scheduling of Teams and Zoom meetings, interviews, creating slideshows for meetings, preparing agendas, record meeting minutes, create orientation schedules for new hires and ship/pick-up FedEx packages

Coordinate with outside property management company and cleaning company and ordered office, cleaning and kitchen supplies and kept areas well stocked

Radial Burlington, NJ

Administrative Assistant II - Fulfillment Services 2020-2021

Managed daily office operations including reconciling the company credit card, ordered weekly supplies, submitting invoices for payment and help create standard operating procedures

Coordinated with housekeeping staff for special cleaning needs, managed employee events and maintained upkeep for two conference rooms and managed onboarding process for new temporary employees

Manage inventory of supplies, employee awards, t-shirts, employee assigned lockers and worked with vendors for various purchasing needs and kept office and conference coffee/tea stations stocked

The Lawrenceville School – Alumni & Development Lawrenceville, NJ

Manager of Initiatives 2016-2020

Managed daily office operations, coded invoices with budget lines and submitted for payment, worked with various vendors to order specialized stationary, ribbon, pins, and giveaway items, ordered office supplies, maintained inventory, monitored monthly budget reports, reconciled company credit cards monthly for six fundraisers, completed expense reports and worked as a liaison to the Buildings and Grounds, Catering, Finance, Housekeeping and IT Departments

Assisted with planning and ordering reunion items, handled large scale solicitation mailings via a local mail house, kept track of fiscal year reunion giving stats and helped writing standard operating procedures for the office

Completed data entry projects in the database and in Excel, produced various daily and weekly financial, biographical and mailing reports and assisted in the creation of new database reports to improve efficiency

Office Coordinator 2012-2016

Managed daily office operations and acted as the Finance, Human Resources, IT and Maintenance departments liaison

Supervised and trained two administrative assistants and seasonal temporary help in utilizing the database

Member of database test team for second major database upgrade

Assisted with management of registration for on-site receptions and events

Created a system to maintain department inventory, handled office orders and supervised mass mailings

Updated weekly financial spreadsheets and edited/ran various database reports for fundraisers and management and completed annual large scale data entry project in the database and Excel

Administrative Assistant 2006-2012

Utilized a proprietary database to format, edit, run and export financial, mailing and biographical reports and completed data entry projects

Member of database test team to compare and test current database with the new updated version

Handled large scale merged mailings, assisted with event planning, web based and on-site event registration

Growth Properties Inc. – Clarion Hotel and Conference Center Cherry Hill, NJ

Acting Front Office Manager 2006

Managed the front office operations of a 197 guest room hotel and conference center

Trained and supervised front desk staff during daily operations and completed staff schedules

Handled guest issues, controlled department inventory and the front desk cash safe

Edited, ran and analyzed reports to assist in managing operations of the property and ensure stable profit levels

(Over)

Aramark– Harrison Conference Center and Hotel Plainsboro, NJ

Assistant Guest Services Manager 2005

Managed the guest service operations of a 364 guest room hotel and conference center

Trained and supervised the reservationist, guest service agents, bell staff, and night auditors

Updated department standard operating procedures and acted as weekend hotel manager on duty when necessary

Completed monthly purchase orders, weekly department staff schedules and weekly revenue forecasting

HMS Host – Molly Pitcher Travel Plaza Cranbury, NJ

Assistant Operations Manager 2003-2004

Managed the lobby and a food concept in a travel plaza on the NJ Turnpike

Supervised a team of 25+ employees, completed daily employee station chart, and managed daily operations

Created purchase orders, managed inventory and reconciled data in an inventory management database

Performed cashier audits, resolved customer service issues and Micros POS functions and communicated with staff in basic Spanish

Education

Rider University Lawrenceville, NJ

Bachelor of Arts-Communications minor-Business

Skills

Adobe Photoshop, Basecamp, Constant Contact, Mail Chimp, Google Calendar, Google Drive, Google Sheets, Google Docs, Lotus Notes, Micros POS, Microsoft Office (Word, Excel PowerPoint), Microsoft 365, Microsoft Teams, Opera Property Management system, Qlik, Sage Software, SharePoint, Visual Analyzer, Webex, WorkDay, Zoom

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