Support Representative Maintenance Technician

Marshall T. Sheaffer

**** **** *** *****

Greenbackville, VA 23356

Phone: 443-***-****

Email: ********@*****.***

Professional Summary

Highly motivated individual who wants to obtain a challenging position that will utilize my skills, work experience and training abilities to its fullest, and in return, my total commitment to increase overall operations, effectiveness and success. Employment

Communications Construction Group, LLC (CCG) (January 2021 – Present): Lineman/Splicer

- Install and repair aerial telecommunications cable including the placement of all types of cables, electronics, fiber optics and power supplies, etc.

- Safely use hand tools and equipment such as; wrenches, drills, ladders, lanyards, saws, lashes, climbing hooks and more.

- Safely operate mechanized equipment such as; bucket trucks, digger derrick, excavators, and more.

- Able to read and understand prints/maps, safety rules and operating instructions.

- Setting up safety perimeter using signage, cones, safety barriers

- Flagging traffic when required

- Understanding of separation and clearance regulations

- Ability to safely work aloft using climbing hooks and ladders. Coca Cola, Salisbury, MD (January 2019 – July 2020): Technician

- Troubleshoot, stall and repair all ice combo, ice dispensers, fountain machines, vending machines, water boosters/pumps. Also, all types of electronics with low voltages.

- Daily contact with technical support for installation/troubleshooting for all new devices.

- On call services to many franchise and food chains such as McDonalds, Arby’s, Subway, etc.

- Maintained company vehicle, and supply inventory needed for all maintenance jobs.

- Built a long-term value for customers by building a rapport with many of Cokes merchandisers.

- Generate long term profit for the company while keeping the best of interest for Coke. Fairs LLC, Pocomoke, MD (June 2011 – January 2019): Technician

- Installation, service, troubleshooting all equipment to DVR, cameras, motion sensors in schools and all types of transit buses, trains and government vehicles.

- Install power supply, hard-drives and programming.

- Worked with and converted several types of low voltage 110 volts to 12DC.

- Handling of all types of wiring, soldering and schematics.

- Networking, installing and training on all software/firmware.

- Install/train and support for new computer systems including networking, wiring and cabling in variety of locations but not limited to hospitals, offsite medical offices and facilities, including NASA-Wallops Island and all other secured sites as assigned. Owner/Operator to Main Street Restaurant and Bar, Willards, MD (October 2005 – June 2011)

- Oversaw all daily activities including but not limited to managing the restaurant and entertainment of the property's establishment. Ordering supplies, maintaining Accounts Payable, daily deposits, payroll and all other duties as needed.

- Handled all electrical wiring, repair and installing.

- All general building and property maintenance.

Comcast Cable Vision, Salisbury, MD (October 1989 to October 2005): Maintenance Technician

- Installation/support home networking including: CAT5, TV, television and wireless.

- All electrical install, support including using electronic instruments for troubleshooting.

- 16 years’ experience of Underground utility locator (using many types of local equipment), bucket truck, aerial and lineman/pole, work construction, electric and underground faults.

- QA Control experience with fiber splicing and testing.

- Supervised jobs as assigned along with working independently.

- Researched and troubleshoot all duties as assigned and listed above.

- One on one customer contact and support representative.

- 24 hour on call services, and overtime as assigned on a need be basis. Education

United States Marine Corps (1979 – 1981) – Honorable discharged. Warwick High School (GED in 1978)

References available upon request.

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