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Customer Service Enrollment Specialist

Location:
Indianapolis, IN
Salary:
$18.50
Posted:
July 06, 2022

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Resume:

Amanda Medlock

DIRECTOR OF MARKETING

Fordland, MO 65652

adrm53@r.postjobfree.com

+1-417-***-****

Work Experience

CHW, Enrollment Specialist

Fordland Clinic - Fordland, MO

June 2020 to Present

Work directly with patients to help them find resources, work with Providers, schedule referrals, answer calls, outreaches, enroll patients in Medicaid and Marketplace DIRECTOR OF MARKETING

ROGERSVILLE PHARMACY

October 2018 to September 2019

• Performed the duties of pharmacy technician

• Visit doctor's offices representing the pharmacy

• Handle phone calls related to marketing the pharmacy

• Organizing outreach activities

• Served on various committees throughout Webster County as a representative of the pharmacy SALES

Gold Mountain Communications - Springfield, MO

August 2016 to October 2018

• Take incoming calls

• Maintain positive customer service interactions

• Promote company through sales

OFFICE MANAGER/CHIROPRACTIC ASSISTANT

HERRMAN CHIROPRACTIC

June 1998 to December 2012

• Maintain positive customer service interactions with patients

• Take incoming calls

• Scheduling

• Payments and billing

• Worked closely with other doctors' offices, insurance companies, and attorneys

• Aided with patient referrals

• Ordering and invoicing

Education

High school or equivalent

Fordland High School

Skills

• Excellent interpersonal communication skills (10+ years)

• Self-starter (10+ years)

• Managerial (10+ years)

• Marketing Strategy (10+ years)

• Salesforce (10+ years)

• Social Media Marketing (10+ years)

• Customer Service (10+ years)

• Event Planning (10+ years)

• Advertising (10+ years)

• Pharmacy Technician Experience

• Data Entry

• Office Management

• Typing

• Medical Billing

• Cold Calling

• Medical Records

• Medical Office Experience

• EMR Systems

• ICD-10

• Anatomy Knowledge

• Accounts Receivable

• Medical Terminology

• CPT Coding

• Medical Coding

• Hospital Experience

Certifications and Licenses

Certified Community Healthcare Worker

December 2020 to July 2022

Pharmacy Technician

December 2018 to July 2022

CPR & First Aid

May 2022 to July 2022

Assessments

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Conscientiousness — Highly Proficient

October 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

• Managerial skills

• Excellent interpersonal communication skills

• Outgoing and friendly personality

• Quick learner

• Self-starter

• Intrinsically motivated



Contact this candidate