Center Agent Customer Service

WILLIAM LEAVITT

Sanford, Fl ***** 321-***-**** **********@*****.***

Professional Summary

Seasoned Call Center Agent/Sales Professional adept at handling customer service calls and responding to customer questions, complaints and feedback. Experienced in cold call sales and proficient in using strategic sales methods to explain a particular product and how it might bring value to a customer’s life or solve a common problem.

Skills

Attention to Detail

Problem solving

Effective time management

Good listener

Empathetic

Adaptable and flexible

Work History

Truck Driver

Smith Trucking Company

Jacksonville, FL 08/2018 - 10/2018

Responsible for driving a multi-ton truck for transporting raw material.

Salesperson 01/2017 - 12/2017

Fraternal Order of Police

Cold call sales to local residents to offer Fraternal Order of Police and Firefighter products.

Collections Advisor 11/2016 -12/2016

Enhanced Resource Center

Called on consumers who were delinquent in payments for the purpose of collections. Offered payment plans, debt reduction options, etc.

Salesperson 11/2015 -11/2016

Coggins Honda

Jacksonville, FL

Car sales

Education

High School Degree – Elyria High School – Elyria Ohio

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