Customer Service Representative

***************@*****.*** 346-***-****

DF

OBJECTIVE

Motivated team player and

inventory specialist seeking a

leadership role to provide

managerial skills,

merchandising, and quality

customer service.

SKILLS

Team Leader

Teamwork

Time Management

Detail Oriented

Retail Sales

Merchandising

Cash Receipts

Customer Service

Complaint Resolution

Inventory Controls

Stock Management

Shipping and Receiving

Store Cleaning Procedures

DENISE G. FLEMING

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE • HUEBSCH LAUNDRY • 2019 - 2020 Built strong customer service relationships. Responded to customer questions and concerns. Provided wash, dry, and fold services. Maintained and followed all safety protocols. Assisted in training new staff. COOK/PREP • UNLIMITED VISION AFTERCARE • 2017 - 2019 Prepared ingredients and cooked meals according to recipes. Cleaned and sanitized work areas, equipment, and utensils throughout the shift. Complied with health and safety regulations. Stocked shelves. ASSISTANT MANAGER• TUESDAY MORNING • 2007 - 2008

Supervised a team of 25 staff. Assisted in managing controllable expenses. Managed markdowns and related data entries. Processed refunds, returns, and voided transactions. Scanned all new incoming merchandise. Monitored and reported daily transactions log, safe log, and cash variances reports. Ensured adequate stockroom inventory. STOCKROOM CLERK • PALAIS ROYAL • 2006 - 2007

Moved new merchandise to the store floor for sales. Tagged high dollar merchandise with sensors. Organized and cleaned stockroom at the end of the day.

CUSTOMER SERVICE SUPERVISOR• ROSS DRESS FOR LESS • 2001 - 2002 Counted down tills at the start and close of shifts. Balanced safe and credit transactions. Provided friendly customer service. Made product recommendations based on customer needs and preferences. EDUCATION

DIPLOMA, GENERAL EDUCATION DEVELOPMENT • 2014 • MARQUE LEARNING

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