Ticket Agent Customer Service
Resume:
Alvin Sears
Bronx, NY *****
adrlue@r.postjobfree.com
Summary of Qualifications:
● Highly motivated, detail-oriented professional with one year of experience working for NYC Parks Department
● Able to perform a variety of routine duties in maintenance and repair of parks, grounds, and recreation facilities
● Skilled in the operation and use of power equipment including leaf blowers, mowers, and hedge trimmers
● Excellent communication and customer service skills
● Computer skills including Google Workspace, professional email usage, Internet, remote work
● Pending Certifications: DOB 4 hour Supported Scaffold user, OSHA 30 hour Construction, DOT 4 hour Site, Safety Flagger, First Aid, CPR AED, ST 8 hour Fall Prevention, and SST 2 hour Drug & Alcohol
● Demonstrated ability to exceed company standards for attendance and professionalism Experience:
Transitional Employment - Intervine Bronx, NY
Landscaping/Horticulture Crew Member 04/2022 - Present
● Receive hybrid training in green landscaping, horticulture and solar panel installation
● Perform garden maintenance including clean-up, weeding, planting, mulching and watering, basic plant identification and pruning
● Additional training in conflict resolution, problem solving, written and interpersonal communications, public speaking, time management and teamwork principles
The Top View New York, NY
Ticket Agent 05/2015 - 06/2016
● Warmly welcomed customers and started conversations to determine their interests and match to tour offers
● Accepted cash and credit card payments utilizing a wireless card scanner, carefully keeping track of all transactions and payments
● Sold an average of fifty New York City Bus Tour tickets to interested tourists and passersby daily Independent Contractor (On Call) Bronx, NY
Mover Assistant 05/2012 - 06/2015
● Loaded and unloaded furniture, boxes and other personal items into trucks to transport to new location, being mindful of maximizing available space
● Helped with carefully packing items in boxes, utilizing paper and wrap to protect fragile items
● Assisted driver in delivering and unloading packages at new location
● Used broom and mop to pick-up debris and maintain a clean environment after each job Education:
The HOPE Program - Intervine Bronx, NY
Career Training in Green Techniques in Horticulture and Construction 04/2022 - Present
● Courses in: Environmental literacy, customer service skills and principles, conflict resolution, problem solving, written and interpersonal communications, public speaking, time management, teamwork principles, and project-based learning
● Computer literacy: Google Workspace, Google Classroom, professional email usage, Internet search principles, and remote learning
Lillian L. Rashkins High School Brooklyn, NY
High School Diploma Earned
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