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Customer Service Representative

Location:
Monroe, LA
Salary:
$18/hr
Posted:
July 02, 2022

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Resume:

KIM GORDON

**** **** **** ***

MONROE, LA *****

***************@*****.***

318-***-****

Adaptive and highly motivated individual with strong administrative and communication skills. Analytical decision maker with excellent problem-solving skills. I work well under pressure, have a strong attention to detail and the ability to work with a wide variety of people. WORK EXPERIENCE:

AED AQUISITIONS LLC (DAILY HARVEST RESTAURANT) Monroe LA BAKER, Part-time August 2021- Present

Responsible for making a variety of breads, danishes and cookies daily. UTAH MEDIA GROUP, Delta UT

INDEPENDENT CONTRACTOR, Part-time May 2019 -December2020 Pick up and deliver printed Salt Lake Tribune, Deseret News, and Deseret News National to businesses and subscribers in West Millard County.

SIX COUNTIES AOG, Delta UT

COOK/DRIVER, Part-time June 2018 -October 2020

Cooked, packaged, and delivered meals for the Senior Nutrition Program for Delta and surrounding area seniors. MILLARD SCHOOL DISTRICT Delta, UT

SUBSTITUTE, Part-time August 2014 - May 2018

On Call positions, temporary

Custodial: responsible for cleaning and general maintenance in the Delta area schools. Required the ability to troubleshoot basic plumbing, HVAC, electrical systems, small and large appliance repair. Basic record keeping and inventory. Food preparation: proficient use of on -site commercial food preparation equipment. MAVERICK, Delta UT

Adventure Guide, Full-time June 2016 —October 2016 Responsible for food prep for both the hot and cold cases, tracking inventory, general cleaning. Also cashiered when needed.

QUALITY MARKET, Delta UT

Shift Supervisor Cashier/Bakery, Full-time August 2015 —June 2016 Responsible for: quality control on baked goods, marketing strategy, menu planning, ordering, and record keeping. Led a team of 3 employees in the bakery department and 13 cashiers. Represented the cashiers in the store managerial meetings. Coordinated with department managers to reduce store waste and maximize profitability.

FRESH BAKED BY KIM, Delta UT

Small Business Owner, Full-time Seasonal April 2013 —September2015 Responsible for marketing, menu planning, management of employees, inventory, and quality control. BLOCK, Delta UT/ Austin TX

Tax Specialist, Full-time Seasonal December2006 - April 2015 Specialized in small business, rental and farm returns. Represented company in the Delta Chamber of Commerce.

DEAN'S FRIDAY STORE, Delta UT

Assistant, Part-time August 2006 —September 2013

Assisted in operating family thrift store. Responsible for sorting and selecting merchandise for resale. Determine pricing and provide customer service.

ABC PEST AND LAWN SERVICES, Austin TX

Customer Service Representative, Full-time April 2006 —July 2006 Responsible for providing customer service on a multi-line phone system. Coordinating schedules for inspectors, mowing crews, lawn care and sprinkler repair. Preparation of billing statements. Checking in completed work by crews. Preparing contracts for verification. H&R BLOCK AUSTIN, TX

Office Manager, Full-time Seasonal October2005 — April 2006 Responsible for managing 26 employees. Scheduling, enforcing contracts, coordinating personalities, problem resolution, instruction on current tax law, proper navigation of computer systems, and payroll approval. Maintained constant communication with District Office. Maintained synchronization between H&R Block network systems, Local marketing through fliers, phone calls, mailings, and referrals.



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