Customer Service Representative

ALETRIA DANSBY

*** ******* *** ****** **, *****

Contact information: 601-***-**** *************@*****.*** OBJECTIVE:

A great and hardworking customer service agent and representative looking for employment opportunities to continue my work from home and also customer service career . I have 3 plus years in the customer service industry and looking forward to more . EDUCATION:

Diploma Heidelberg High School AUGUST 2011 – MAY 2015 WORK EXPERIENCE:

Customer service representative- Mass Marketing

October 2022-May 2022

Taking calls helping clients apply for storm disaster management and assistance. Customer Service Representative Alorica

FEBRUARY 2021 – November 2021

Taking inbound call while assisting customers with registering for Covid-19 funeral assistance. Customer Service Representative Savilinx

APRIL 2019 – NOVEMBER 2020

Taking inbound and outbound calls while assisting customers with unemployment due to Covid- 19

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SKILLS:

• Customer Service/Customer Support Representative (3 years)

• Experience with Microsoft Office (Word, Excel, PowerPoint, etc.)

• Office Administration

REFERENCES::

Available upon request.