Customer Service Representative

Rajnikant Patel

Dracut, MA

Email: ***********@*****.***

Phone: 412-***-****

PROFILE

Excellent communication and customer service skills

Organized, efficient, and highly analytical

Dedicated customer service representative, solid team player, and positive attitudes

Motivated to maintain customer satisfaction and contribute to company success

Personable and responsible cashier with 3 year in retail and customer service

Work Experience

Operator I: Abbott medical, Westford MA ( July 2021– current)

Involved in fiber polish (0-20), involved in inspecting polished fiber measured in micrometer in microscope

Vytran- involved in connecting fibers including CL1, MM, CL2 prior polishing

Involved in Cleanroom work, individual work with responsibility

Mechanical assembler: parker Hannifin, Hollis NH ( Jun 2020 – April 2021)

Coil assembly, (bobbin), conductor pole seater and staker

Labeling

Computer testing

Involved in teamwork performing product assistance

Responsible for kept up work with fast-paced of the machine

Assembly Work: Cirtec Medical, Lowell MA ( jan 2020– Jun 2020)

Involved in continual lifting, lowering, and sliding packages.

Involved in Cleanroom work including packaging, sealing, and assembly

Involved in teamwork performing product assistance, packaging begs, and leak test

Responsible for kept up work with fast-paced of the machine

Assembly Work: Millipore Sigma, Danvers MA (Mar 2019–Aug 2019)

Involved in Cleanroom work including packaging, sealing, and assembly

Responsible for kept up work with fast-paced of the machine

Involved in continual lifting, lowering and sliding packages that typically weigh 25 - 35 lbs

Involved in team work performing product assistance, packaging begs, and leak test

Cashier/Manager: Ayer Convenience Store (July 2014–Jan 2019)

Assisted customers with store and product complaints. Successfully interacted with customers and retail buyers to expedite orders

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Guaranteed positive customer experiences and resolved all customer complaints.

Expressed appreciation and invited customers to return to the store. Worked as a team member performing cashier duties, product assistance and cleaning.

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