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Customer Service Data Entry

Location:
Charlotte, NC
Salary:
45,000.00 Yearly
Posted:
July 02, 2022

Contact this candidate

Resume:

Contact Info:

Email: adrlqd@r.postjobfree.com

Cell: 704-***-****

Address:

**** ******** *****

Charlotte, NC 28214

Eddie E. Simmons

Qualification Highlights

Accounts Payable/Receivables

Purchasing

Supervisory Skills

Supervisory Skills

Invoice Processing

Customer Relations

Problem Solving

Problem Solving

Internet Research

Transaction Handling

Report Tracking & Maintenance

Report Tracking & Maintenance

Inventory Control

Office Management

Office & Warehouse machinery

Office & Warehouse machinery

experience

Independent Contractor – US Six LLC (March 2020 – Present) Charlotte, NC

Owner / Operator of US Six LLC.

Operate truck for pickups and deliveries for various contracts.

Strategically plan, plot, and execute routes throughout surrounding states.

Receiving Supervisor (Seasonal) – Carolina Panthers - Delaware North Sportservice (Contractor) (May 2018 – March 2020) Charlotte, NC

Receives all incoming deliveries and compares orders against packing slips and purchase orders.

Inspects food orders for proper temperature and delivery procedures. Rejects orders that do not meet requirements.

Organizes distribution of deliveries.

Documents all product transfers between internal departments.

Maintains overall organization of warehouse and informs Warehouse Manager when items are below par.

Assist with returns to various vendors.

Performs other duties as assigned or instructed.

Shift Supervisor (3rd Shift) – Trans Solutions Trucking (May 2017 – April 2018) Charlotte, NC

Planned and supervised the efficient flow of cross dock loading and unloading

Communicate with customers concerning any occurred issues.

Organized, produced, and filed daily and quarterly production reports.

Managed daily route assignments for drivers and warehouse personnel.

Assisted in the loading of trucks and break downs to ensure the routes were ready for drivers as they arrived for scheduled route times.

Managed the inbound and outbound freight to service of our distribution centers

Oversaw all staff employees and contracted personnel to ensure adherence to company guidelines and standards.

Track and maintain daily/monthly productivity reports

Collaborated with several partner groups and customers, both internally and externally

Created project tracking and organizational system, improving project requisition readability and SLA completion.

Oversaw all staff employees and contracted personnel to ensure adherence to company guidelines and standards.

Developed and managed customer and carrier relationships.

KNOWLEDGE OF:

Customer service

Mail handling

Record maintenance

Filing

Researching

Scheduling

Supply management

Report generation

Multicultural interaction

Shift Supervisor – Innovative Courier Solutions (2014 – May 2017) Charlotte, NC

Monitor incoming freight and report any late line hauls; report issues concerning inbound freight on an OS&D.

Responsible for making sure all Owner Operators are dispatched according to customer requirements.

Organize, maintain, and collect all forms of documentation including time and delivery manifests from couriers

Maintain, communicate, and demonstrate a professional work environment by understanding and complying with company policies.

Efficiently leading team in satisfying high-volume aged accounts, guiding staff through comprehensive research and resolution of matured, pending orders.

Shift Supervisor – Beavex Inc (2005 – 2014) Charlotte, NC

Scan all incoming packages; Sort 1500 to 2500 packages nightly

Ensured efficient and accurate processing of inventory controlled managed vehicles

Examines damage and approves for processing; Coordinate workflow on a daily basis

Ensure shipping and receiving storage, and distributions are performed efficiently daily

Maintained inventory levels to ensure compliance with quality and assurance control

Maintained forklift equipment to ensure proper functioning of the equipment

Coordinated loading and unloading operations

Forklift Operator- Pulled and prepared product for shipment in an efficient manner to meet customer service standards

Shift Supervisor - Xpedx (2002 - 2004) Charlotte, NC

Provided supervisory and technical skills to direct the operation of a warehouse facility

Maintained the warehouse keeping it clean and orderly and ensuring items are efficiently stored /displayed, as well as warehouse operations ensuring warehouse accuracy

Supervised eight forklift operators, provided guidance and motivation of employees and delegating tasks, while maintain database of warehouse inventory (including damaged goods).

Checked incoming and outgoing equipment to ensure that all paperwork is complete and accurate, also was responsible for additions/deletions to driver’s manifest.

Operated lift scales, hand trucks, forklifts and dollies

Inventory Control/UPS Shipping and IC Lead Training

COMPUTER EXPERTISE:

Database Management

Windows

Microsoft Office Programs

Online Research

Web Based Technology

Standard Office Equipment

Oracle

PacTrac Systems

PERSONAL SKILLS:

Communication

Coordinating

Organized

Problem-Solving

Planning

Analytical

Detail-Oriented

Shipping and Receiving Supervisor– Wilton Conner (2000-2002) Charlotte, NC

Ensured shipping, receiving, storage and distribution are performed in an efficient manner

Evaluated and implemented needed operational warehouse changes.

Ensured safety and security for warehouse employees.

Scheduled pick-ups by operating UPS Maxiship System and Fed-ex Powership System

Coordinated and organized workflow for warehouse operations.

Daily entered data and reconciled company invoices.

Extensive customer service used while resolving customer shipment issues.

Operated hand trucks, forklifts, dollies, and lift scales in movement of stack materials and products.

Strong knowledge and skills of pick/pack warehousing.

Verified product weight and volume of import and export items.

Used rates charts to convert foreign currency to U.S. dollars.

EDUC ATION

United States Army Training Schools

Fort Jackson, SC – Basic Training

Fort Ben Harrison, IN – Computer Science Training School

Fort Ore, CA – Chemical Primary Leadership Development Course

Garinger High School

Charlotte, NC – College Prep / Diploma Awarded

SOFTWARE

Software Skills

Microsoft Word

MS Outlook

Internet Data Research

Data Entry



Contact this candidate