Installation Manager Lead Installer

Eric D. Thorson

**** *. ******** **** **. Mesa AZ, 85201

Cell: 480-***-**** *******@*****.***

Versatile, goal oriented Manager with over 12 years of progressive experience in millwork industries and with the proven ability to execute high level of performance. Ability to multi-task and shift gears based upon priorities and with excellent communication skills.

Professional Experience

Installation Manager Sept. 2020- present

Closets by Design

Overseeing the quality of installation, training and recruiting to create a solid foundation for the department. Creating a culture of convenience, cleanliness and satisfaction.

Communication with customers to provide connection, quality service and closure.

Interdepartmental collaboration to achieve business goals.

Project Management May 2019- 2020

Source Direct Construction Imports

Interacting with clients, inspectors, engineers or other professionals and managers.

Understanding the (PMBOK) to effectively manage your projects in the hospitality industry.

Pre-production Manger December 2014-2019

California Closets

Manage projects to ensure all designs are acceptable to CC standards and uphold a 95% successful execution rate. Identify and resolve design discrepancies prior to execution and ordering of materials. Improved designs by 32%, cut cost 48% by identifying errors.

Working closely within our Retail Business Unit (RBU) to validate production, installation progress, deliveries, and resolve issues that may arise.

Monitor and evaluate on-hand inventory to accurately manage product utilizing lean manufacturing methodologies.

Commercial Installation (Hampton Inn & Suites, Blythe CA) October 2013-2014

Self Employed

Led workers and installed millwork in the hospitality industry for all interior finishes from casework, vanities, barn doors and countertops to deliver finished projects per a given schedule.

Provided daily and weekly progress reports to the GC and other stakeholders

Lead Installer, Service Technician April 1992-Oct. 2013

Bass Cabinet Manufacturing/Hilton Cabinets/ Republic Industries

Installed pre-manufactured cabinets in recreational rooms, jobs that required high level skills.

Oversaw installer’s quality of installation. Reviewed work performance and skill progress.

Soft Skills

Enterprise Resource Planning (ERP) Inventory Management Problem Solving Skills

Verbal/ Written Communications Data Management Cost Saving initiatives

Microsoft Office Vendor Management Process Improvement

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