Catherine Warning

*+ years experience in a medical office setting/customer service skills; pleasant telephone manner; expertise in anticipating and responding to customer needs; transcription, medical scheduling, insurance verification and patient registration. Certification of the NHA for Billing and Coding Specialist March 2014.

Brooklyn, CT 06234

adrlp7@r.postjobfree.com

959-***-****

Authorized to work in the US for any employer

Work Experience

Patient Service Representative

United Community and Family Services - Griswold, CT October 2019 to Present

Strong customer service skills, scheduling, phones. Patient Service Representative

City Personnel - Providence, RI

April 2019 to July 2019

Scheduling PT and OT, collecting copays, phones. Temporary position. Medical Records Technician

Narragansett Indian Health Center - Charlestown, RI August 2017 to August 2018

Responsible for medical record requests and EMR. Phones and also scheduling. Rehab Administrative Secretary

Orthopedics of Windham County - Putnum CT

April 2016 to December 2016

Responsible for scheduling PT and OT appointments as well insurance verification, Workers Comp. Collecting copays, phones. Strong customer service skills. Patient Coordinator

University Foot ank Ankle Center - Providence, RI

June 2015 to January 2016

Scheduling new patient appointments and verification of insurance. Strong customer service skills. Patient Service Representative

RI Hospital - Providence, RI

September 2014 to May 2015

Per diem Representative - scheduling appointments at Hasbro Children's Hospital as well insurance verification.

Education

Certification in Medical Billing and Coding Specialist 911 Programs - Warwick, RI

August 2013 to March 2014

Certification in Secretarial Science

Sawyer School of Business - Warwick, RI

September 1983 to June 1984

High school or equivalent in Business

Cranston High School East - Cranston, RI

September 1972 to June 1975

High school or equivalent

Skills

• Call Center

• Customer Service

• Front Desk

• Front Office

• Hospital

• Microsoft Office (5 years)

• EMR Systems (5 years)

• Epic (1 year)

Additional Information

Certified CPR

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