Robert Calacino

***** ***** ******* **. ***** Jordan, Utah 84095

801-***-**** – adrlo5@r.postjobfree.com

Summary:

Service-oriented professional with a 30 year background in technical and trade service. Core competencies include Service and Project Management, technical field service and sales as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills:

● Critical Thinking

● Complex Problem Solving

● Operation Monitoring

● Troubleshooting

● Quality Control

● Service Orientation

● Sales and Marketing

● Management

● Scheduling

● Excellent Communication

● Tech Savy

Experience:

Environmental StoneWorks - Project Manager - Salt Lake City, UT 2021 - Present.

● Review/estimate all Stone and brick jobs.

● Verify all calculations and materials for a successful job.

● Schedule and oversee all installs for quality and completeness.

● Ensure all jobs finish on time - on budget.

● Attend all Builder/contractor meetings.

Utah Community Action - HVAC Field Supervisor - Salt Lake City, UT 2016 - 2021

● Hire/Train and oversee HVAC field work.

● Review/estimate and design standard residential systems.

● Troubleshoot/repair HAVCR, plumbing and electrical issues.

● Schedule work.

● Inspect and sign off all coe approved work.

Service Tech – Starbucks/Vixxo – Salt Lake City, UT - 2014 - 2016

● Service and repair all coffee, grind and brew Equipment.

● Maintain Starbucks’ high standards.

● Maintain service history and parts inventories for repair/service.

● Train end-users in proper use of the equipment.

● Inspect all equipment while on site for signs of issues. Service Tech – Sears – Salt Lake City, UT – 2011 - 2014

● Diagnose and repair all cooking and refrigerated appliances.

● Support sales in opening new accounts.

● Quickly and effectively solve customer issues.

● Oversee truck stock inventory.

● Maintain High quality customer service.

ISB Manager – ReddyIce – Salt Lake City, UT – 2008 – 2011

● Install, service and maintain all ReddyIce owned ice production/freezer equipment.

● Manage a tri-state area – Utah, Idaho and Nevada.

● Supervise Customer Service Reps and Service Techs.

● Write and oversee the annual ISB Budget.

● Manage the Dept under budget while maintaining goals.

● Provide excellent customer service.

Educaton

Bachelors of Arts - Spanish and French – 1991

Weber State University

Plumbing/HVACR – 1986

Salt Lake Community College

Languages

Spanish and French

Certifcates:

RMGA

EPA 608 Universal

NATE - Gas/Electric/Heat Pump Installation and Service. (6 Certificates) Project Management - SLCC.

Contact this candidate