Nursing Assistant Customer Service

References available upon request

Janine Crow

509-***-****

**********@*****.***

OBJECTIVE

To obtain a full-time CNA/NAC position that allows me the opportunity to provide compassionate, holistic, direct- patient care on a team in a long-term care setting. SUMMARY OF KEY QUALIFICATIONS

• Experience in hospice, long-term care, skilled nursing, home health and hospital facilities

• Caregiving experience reaches from children to the elderly

• More than 10 years of customer service experience LICENCURES & CERTIFICATIONS

Certified Nursing Assistant (CNA/NAC) expected May 2016 Nursing Assistant Registered (NAR) March 2016

Home Care Aide Certified (HCA) since August 2014

DSHS Long Term Care Worker Training (75 hours) June 2014 Nurse Delegation Core Training February 2015

Nurse Delegation Special Focus on Diabetes February 2015 Population Specific Mental Health/Dementia Specialty Training June 2014 Adult First Aid/CPR/AED (American Heart Association) expires March 2018 Washington State DOH HIV/AIDS 7-Hour Certification February 2016 EDUCATION

Certificate of Completion, Nursing Assistant Certified Alternative Bridge Program March 2016 New Chapters in Healthcare Education, Spokane, WA

Associate of Arts in Social Services June 2011

Spokane Falls Community College, Spokane, WA

RELEVANT CAREGIVING EXPERIENCE

Family Home Care, Spokane, WA June 2014-January 2016 HCA

• Provided in-home care to a diverse group of consumers, including those living with MS, Schizophrenia, Diabetes, Depression, Alzheimer’s and Dementia

• Assisted with all ADLs

• Documented and reported changes in physical or mental health Independent Contractor, Spokane, WA 1997-2005

Caregiver

• Provided in-home care to a child living with Cerebral Palsy and assisted with all ADLs OTHER RECENT WORK EXPERIENCE

Rite Aid, Spokane, WA June 2013-May 2014

Cashier

• Provided excellent customer service and handled financial transactions Cashier, Photo Lab Assistant June 2006-January 2008

• Developed photos and assisted customers in the Photo Department

• Counted registers and helped with closing duties

• Trained new sales associates

VOLUNTEER EXPERIENCE

• Volunteered as a companion for pediatric patients at Providence Sacred Heart Hospital (Summer 2010)

• Helped disabled teenagers with professional development with A Chance to Shine (2010) HONORS & AWARDS

• Spokane Falls Community College President’s Honor Roll (2009-2011)

• Member of Phi Theta Kappa Honor Society (since 2010)

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