Tanya Gee

It's been awhile...

Two Rivers, WI ***41

adrlix@r.postjobfree.com

+1-920-***-****

My entire career has been in the Customer Service field, I'm extremely comfortable interacting with clients...

Work Experience

Caregiver

N/A

December 2009 to May 2022

I had to leave the workforce in order to take care of my mother, she passed in May of this year... Night Auditor

Amerisuites/Hyatt Place - Menomonee Falls, WI

September 2004 to December 2009

My first year I worked 3rd shift, My first 2 years I was the night auditor, which was on the 3rd shift... Counted and verified all cash/credit card intake, compared receipts to actual count..Recorded all intake into the computer system, printed out paperwork.. Responsible for daily and monthly reports, checked in/out guests, took reservations, handled any questions or complaints.. I spent the rest of my tenure on 1st shift, checking in/out guests, assigned all the days rooms, printed out reservations, in charge of all group bookings and room assignments...Took reservations, was in charge of training all new hires, handled all complaints and questions... Night Auditor

Lighthouse Inn - Two Rivers, WI

July 2000 to September 2004

Responsible for counting and verifying all receipts for the day, restocked all cash draws, entered all totals into computer... Printed all daily and monthly paperwork, answered phones... Night Auditor

Previously called "Fox Hills Resort and Conference Center" - Mishicot, WI August 1995 to September 2000

My first 2 years I was the night auditor, which was on the 3rd shift... Counted and verified each departments cash/credit card intake, compared receipts to actual count..Restocked each departments money bags, recorded all intake into the computer system, printed out paperwork.. Responsible for daily and monthly reports, checked in/out guests, took reservations, handled any questions or complaints...Trained my replacement...

The next 2 years I worked either 1st or 2nd shift, doing most of the same work other than the department audits..

My last year there I transferred to the timeshare credit department as the assistant to the manager...I was responsible for entering all the new sales into computer, writing and printing all overdue notices and mailing out...Entered all monthly fees or dues into computer, did the daily deposits, filed contracts at the county courthouse and in office filing...

Night Auditor

Previously "Fox Hills Resort and Conference Center" - Mishicot, WI August 1995 to May 2000

Started as the Night Auditor which was 3rd shift, tallied all receipts for all departments, entered all information into computer.. Counted and verified all cash/credit card intake.. Restocked all department cash bags, ran all end of day paperwork along with all end of month reports...This was for the first 2 years.. Checked guests in/out as well..

The next 2 years I worked 1st and 2nd shift, which mainly covered the majority of check outs and check ins... Responsible for having perfect tills, handling any guest problems, assign all group rooms ... My last year I transferred to the timeshare credit office as the assistant to the manager .. Added all payments for dues in computer, filing, wrote and printed all overdue notices, added new sales in computer and filed all contracts at the county courthouse... CSR - Customer Service Representative

SuperAmerica - Two Rivers, WI

May 1990 to August 1995

Started on 3rd shift as the auditor, cashier and cleaner, worked that shift for 2 years.. Transitioned to 1st and 2nd shift lead then, in charge of inventory, ordering, running weekly sales along with the cashiering, this was also for 2 years..My last year I was promoted as the "temporary" manager, the previous manager had serious medical issues...I added doing all weekly and monthly paperwork, all the cash handling, working 10-12 hours a day...

Education

GED in General Studies

Kewaunee High School - Kewaunee, WI

October 1979 to May 1981

GED

Skills

• Phone etiquette

• Shift Management

• Front Desk

• Cash Handling

• Computer Skills

• Data Entry

• Night Audit

• Guest Services

• Writing Skills

• Auditing

• Home Care

• Caregiving

• Senior Care

• Meal Preparation

• Laundry

• Cleaning Experience

• Accounts Receivable