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Customer Service Representative

Location:
Lancaster, SC
Posted:
July 01, 2022

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Resume:

customer service representative

Dominique Buchanan

**** ******* *****

Lancaster SC, 29720

adrlel@r.postjobfree.com

about me

Customer Service Representative with over 3 years of experience in telephone customer service, including sales, tech support, and customer care. Familiar with major customer service software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill the managerial role on your company.

Education

Virginia Career Institute

Virginia Beach, VA

2009

skills

Microsoft Word

Microsoft Excel

Excellent communication skills

Problem solving

Ross distribution center - Rock hill SC

Oct. 2019 - Dec. 2021

Answer phones

Handle customer complaints

Managed customer accounts

Assisted customers via live chat

Inbound/outbound call center

Nibrol - Lancaster SC

Jan1 2016 - July 2019

Handled emails, inbound/outbound calls

Kept records of customer complaints

Assisted customer with a warm and professional attitude

Cardinal Health - Fort Mill SC

Oct. 2010 - July 2015

Managed clients’ records

Provided policy and service information

Responded to claim inquires

Handled online orders and credit card transactions



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