District Manager Training Instructor
Resume:
Cynthia A. Hay
Brooksville, Florida 34613
******@*****.***
Senior Director of Culinary Services SE Region
CDM CFPP / CHEF
SERVSAFE INSTRUCTOR/PROCTOR
Highly motivated, goal-oriented Senior Manager with 20+ years of proven experience in
Professional Experience
2020-Present
Senior Regional Director NextLevel Hospitality Services 2019-Present
Oversee 10 Culinary Teams covering a territory spanning St. Augustine, FL to Pensacola FL.
2018-2019; District Manager, Director of Dining Services Health Care Services Group HCSG
District Manager providing oversight to 27 Centers located in Florida, Georgia & Alabama
Director of Dining Services Florida
District Manager, Genesis Health Care 1997-2018. Management, supervision and consultation to 15 SNF'S/ALF’s in New Jersey and Pennsylvania Vermont, Massachusetts, Maryland, West Virginia. Reconciled P &L Statements. Liaison to regional directors of operations. Successfully managed $10mm annually.
Developed, facilitated monthly training sessions for site managers in 5 districts. Coordinated and implemented training agenda for GHCC Regional Management Conferences – Administrative CEU’s applications.
Key Member of Menu Development Team, Implemented Training Manuals for Line Staff, Developed Video Library for best practice Culinary Outcomes
Developed and implemented National Presentations for Semi-Annual Seasonal Menu Implementation
Education
University of Florida –Food Service Management/Nutrition Therapy
Stratford University Baltimore Maryland, Graduated: Magna Cum Laud Culinary Arts 2013
Certifications:
Dietary Managers Association CDM-CFPP Member #191642 - 1997
ServSafe Food Protection Training Instructor – 2004 - Present #2659091
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