Salesforce Developer Administrator

Bhavani Lakshmi.S

Contact No.: +1-469-***-**** E-Mail: ***************@*****.***

SALESFORCE DEVELOPER/ADMIN

PROFESSIONAL SYNOPSIS

Total 7 years of experience and seeking a challenging position in a challenging environment, where I can excel my creative and innovative skills and contributively my potential ability to the organization’s growth and success.

TECHNICAL HISTORY & INDUSTRY EXPERIENCE:

4.10 Years Total experience and relevant experience in Salesforce development.

Salesforce end project implementations with Sales cloud & Service Cloud expertise.

Certified salesforce Administrator

PROFESSIONAL SUMMARY:

APEX/VF/Lightning

Configuration

APEX, Collections, Controllers.

With/without sharing, Batch apex, Schedulable, Queueable apex, Future.

REST API.

Lightning, EVENTS, Bundle.

LDS.

Locker services.

VF to Lightning vice versa.

VF-APEX.

Lightning – APEX.

Triggers.

SOQL & SOSL

User

management

Profiles, Permission sets, OWD, Sharing rules, Roles.

Objects, Fields, Page layouts, Record Types, Field sets, Validation rules, Relationships, Formula fields

Workflows, PB, Flows.

Duplicate rules.

Email templates-Classic/lightning.

Deployments using Changesets.

Having 7 years of IT experience in Salesforce, analysis, design, development, Agile methodologies, Salesforce with end-to-end project implementations, with Sales cloud expertise.

Collaboration tools, Continuous integration builds server configurations and management Well versed with deadline pressures, superior analytical, time - management, collaboration, communication, and problem-solving skills.

PROJECT 1

Client : VIRTUAL NETWORX INC, TX, US.

Duration : Nov-2021 to till date.

Role : SFDC Development.

Tools/Software’s : Jira, SFDC, VS Code, Workbench, Data loader.

Description:

The Brompton folding bicycle and accessories are the company's core product, noted for its self-supporting compact size when stored. All available models of the folding bicycle are based on the same hinged frame and 16-inch (37 349 mm) tire size. Components are added, removed, or replaced by titanium parts to form the many variations. The modular design has remained fundamentally unchanged since the original patent was filed by Andrew Ritchie in 1979,with small details being refined by continual improvement.

Roles And Responsibilities

Following agile mode of deliverability with SFDC sprint wise projects.

Lightning project with Events, Bundle configurations, Controllers.

Apex classes test classes, Code coverage maintain more than 85%.

Good experience with salesforce configurations and customizations and salesforce out of box functionality implementation.

End to end implementation since starting of this project maintain sandboxes and creating as well.

Worked with client team for faster deliverability.

Worked on the REST API, batch with schedular.

Good experience with Profiles, permission sets, OWD, sharing rules, Owner based, apex-based sharing rules.

Good experience with Workflow, process builder, Validation rules, Flows, Triggers, Best Practices for writing an apex class.

Worked on Jira Integration.

Cloning and migration the Jira Projects.

Good and hands on experience with Developing POC with salesforce advanced tools and giving demos to client team.

Working experience with CPQ.

Experience with Record types, Page layouts, Lightning record pages.

Home page customization and App page customization.

Good experience with Reports, Dashboards, Report types, Report categorizations.

PROJECT 2

Project : Cisco Systems Inc,

Client : Genpact-Hyd

Duration : Jan-2020 to oct 2021

Role : Sr. Salesforce Developer/Administrator/CRM

Responsibilities:

Involved more in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Created and used Email templates in HTML and Visualforce.

Developed Apex Classes, Controller Classes and Apex Triggers in accordance with the Governor limits for various functional needs in the application.

Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visual force Pages to suit the needs of the application.

Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Cases, Solutions, Knowledge, User specific Reports and Dashboards.

Developed various Custom Objects, Tabs, Components and Visualforce Pages and Controllers

Developed and deployed workflows and approval processes for opportunities and products.

Use Data Loader to insert, update, and bulk import or export of data from Salesforce.com objects and to read, extract and load data from comma separated values (CSV) files.

Involved in Data Mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.

Responsible for writing SOQL and SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Interacted with the Salesforce.com premium tech support team on a regular basis.

Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Profiles and Sharing settings.

Environment: Salesforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects

PROJECT 3

Project : AIB-Transformation Revenue Transfer, Ireland

Client : Wipro -hyd

Duration : Sep-2017 to Dec-2019

Role : Administrator

Tools/Software’s : SFDC Admin/Development.

ROLES AND RESPONSIBILITIES

Good Exposure in Agile project implementation, Sprints, Epics, Stories

Implementing Jira workflows using advanced features such as Post functions, Conditions and Validator.

Experience in configuring Field configurations, Notification schemes, Screen Schemes, Permission Schemes in Jira Projects.

Creating Jira Service Desk projects, Custom fields, Issue Types and screens for Customer portals. Configure the Customer Portal, request types, queues, SLA metrics and automation, Re-indexing the Jira instance when required

Resolving tickets based on SLA (Service Level Agreement).

Preparing succession of build by replicating of build data from original site to workplace using Jenkins’s build tool.

Managing Groups and Role management.

Customized JIRA Configurations based on project level requirements.

Perform Jira Re-indexing and Integrity Checker.

Creating Spaces, providing Confluence user access and roles.

I have very good knowledge in Mail, Crowd Configuration with Jira & Confluence

Project 4: Shriners Management System

Role: Salesforce Administrator

Duration: Mar-2016 to aug-2017

Client : Mansopresk pvt ltd -hyd

Project Description:

Shriners Hospitals for Children is a network of 22 non-profit medical facilities across North America, aim of the project is to implement a global CRM solution which supports by all the of the partners of the Shriners. It’s a referral-based patient system.

Responsibilities:

Worked on controlling the Data Access using OWD, Role Hierarchy, Sharing Rules and Permission Sets.

Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and actions.

Customized standard objects and created custom objects and created relationships.

Experience in data migration using Import wizard, Apex Data Loader

Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.

Proficiency in Managing users, Apps, Security controls, Proficiency in Domain Management, Data Management

Proficiency in SFDC Lead Management, Opportunity Management, Case Management. Experience in Sales & Service Cloud

Contact this candidate