Accountant Data Entry Customer Service

JOHNSON CHOUCOULOUTE

Newark, New Jersey ***** 862-***-**** ********.*****@*****.***

Summary

Skills

Report Preparation

Effective and Professional Communication

Accounting Software Systems

Payroll Management

Financial Statements

Responding to Difficult Customers

Courteous with Strong Service Mindset

Calm and Professional Under Pressure

Verbal and Written Communication

Data Entry and Maintenance

Customer Service

Multitasking and Prioritization

Experience

Chief Accountant

JC International Aviation (HAITI) 07/2014 to 01/2022

Supervised team of 3 accounting professionals across task delegation, project leadership andperformance management.

Managed general and subsidiary ledgers, revenue distribution and operating expenses across multiple accounts. logging depreciations and costs.

Managed and prepared journal entries and reconciliations to support monthly general ledger closing activities.

Completed month-end and year-end close procedures and reconciled bank accounts

Performed general ledger account reconciliations and generated updated financial documents.

Delivered financial analysis and reports to convey fiscal soundness and operating effectiveness to executive team.

Integrated financial information into business decision-making, budgeting, forecasting and strategic planning processes.

Generated and presented monthly financial statements to senior management. Customer Service Agent

Digicel (HAITI) 01/2012 to 02/2013

Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.

Managed high-volume of inbound and outbound customer calls.

Suggested suitable options for unavailable products and services to retain customers. Education and Training

Bachelor Degree in Accounting

State University of Haiti 06/2014

Haiti

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