Data Entry Sales Associate

Objective: Seeking a progressively challenging and responsible position, where my education, experience and proven skills will provide valuable applications in education, office management, event planning and customer service responsibilities.

Profile: Over several years of professional administrative experience with non-profit/profit organizations.

Considerable knowledge in education, program administration, office/building management, human

resources, event planning and finances (A/P, A/R, bank recs, budgets, grants and contracts).

BA-Howard University in Sociology with concentrations in Accounting and Computer Science.

Experience:

February 2021– Present Capitol Bridge/DOES Adjudicator Washington, DC

Assist claimants with unemployment issues

Review the claimant’s profile/issues in three systems (DOCS/SIDI/WEBS)

Determine if claimant is eligible for regular unemployment

Assist claimant with issues on their claim

Explain to the claimant their issue(s) and how to resolve the issue(s)

Upload claimant’s documents into UIDMS (verify documents uploaded)

Communicate with claim examiners in other departments to assist with claimant’s issues

Document all notes from the claimant in WEBS

Response to claimant’s emails with 24 hours of receiving emails

Facilitate translation services on the language line for non-English speaking claimants on-site.

Adhere to the Privacy Act as it relates to the confidentiality of information provided by claimants onsite.

Attend meetings and trainings, as requested, and maintain up-to-date knowledge of all programs and codes

March 2018– March 2020 Children’s Guild Assistant Teacher Washington, DC

Prepare lesson plans

Instruct group special subject teaching

Work one on one with students

Participate in field trips

Assist with students transitioning for bus transportation

Provide input on student’s IEPs (Individualized Education Program) reports

February 2012– Present Legal Shield Sales Associate USA and Canada

Prospect individuals and companies to offer legal membership plans

Send prospects information to review

Follow up with the prospects to see what they liked about the information they reviewed

Invite prospects to weekly meetings

Conduct public briefing receptions

Participate in weekly calls and webinars for business updates

Recruit individuals to become associates

Attend weekly, monthly and annual meetings and conferences

April 2007 – Present DC Board of Elections Poll Worker Washington, DC

Complete training classes

Set up poll sites (assemble voting stations/electronic machines and account for written materials)

Greet voters (locate names in database system and provide voting slips)

September 2008 – June 2012 Truesdale Elementary School Volunteer/Paraprofessional Washington, DC

Assisted teacher with student activities

recited ABC’s/numbers and rhymes

colored and pasted pictures

played games

Provided assistance to students on the playground

Conducted parent teacher conferences

Created forms

November 2001 – January 2008 Center for Medicare Education Program Administrator Washington, DC

Coordinated daily projects of the CME program, ensuring the components of specific work plans operated efficiently and

effectively (maintained website, disseminated material, attended staff meetings and conferences)

Managed office maintenance (coordinated and managed staff/office/storage space of construction/alterations relocations,

ordered work supplies, furniture and equipment)

Worked with AAHSA, IFAS and CME collectively to ensure periodic financial reporting

Processed (written/verbal) contracts for subcontractor grants

Edited and coordinated monthly publications and other CME products for production and distribution

Organized marketing initiatives of exhibits and brochures for display at local and national events and distributed mailing to

attendees

Assisted with the selection of outside vendors and consultants for meetings and conferences. And provided oversight of their

related activities

Coordinated staff/speakers travel

Negotiated hotel contracts (meeting rooms, meals, lodging, AV equipment and other necessitates related accommodations)

and processed monthly and travel/conference invoices

Processed bi-weekly staff timesheets and leave/vacation schedules

Supervised 3 administrative staff

April 1996 – November 2001 Public Education Network Office Administrator/HR Manager Washington, DC)

Supervised administrative staff on management of central office services

Assisted with the development of office policies and lease/space allocations

Managed supplies and equipment inventory in accordance with the yearly department budgets

Processed bi-weekly payroll, reviewed time sheets for leave, department coding and payroll deductions

Assisted with employee recruitment and orientation

Administered employee benefit plans and coordinated PEN’s evaluation activities

Coordinated maintenance request from tenants with building management

Oversaw the register of general liability, insurance plans and periodical reviews of benefits plans for cost effectiveness

Maintained a positive relationship with staff, funders, benefits administrator, building management, vendors and contractors

Coordinated PEN’s annual conferences and local meetings for 25 to 300 participants

Negotiated contracts with hotels, travel agents and vendors related to the events

Provided logistical support for participants

Provided technical assistance with computer networking system

April 1989 – April 1996 Manulife Real Estate Senior Staff Accountant Washington, DC

Processed invoices from vendors with back up to respective property managers for approval

Monitored and approved requisitions to complete computer input for A/P

Processed weekly checks, mailing and filing of paid invoices

Completed computer input for cost control of new/renewal commercial leases and vacating tenants

Reviewed suspense account items and completed monthly report to the corporate office

Processed monthly sales use tax report to the District Government to account for all unpaid taxes from prior month payables

Managed engineering staff bi-weekly payroll

Supervised accounting staff in the data entry department

Applied daily A/R for tenants rent/invoices and completed bank deposits and transferred funds

Processed monthly spreadsheets for electrical consumption of tenant usage and billing

Prepared staff monthly expense reports, assured all prepaid expenses were claimed on reports for a zero balance at month end

Developed and maintained written procedure manual for A/P and A/R accounting functions

Provided technical assistance for office machinery and the procurement of office supplies

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