Administrative Assistant Mortgage Loan
Resume:
Miriam Stevens
** ******** ****, ********, ** ***80
***************@*****.***
Professional Summary:
Detail-oriented along with meeting multiple deadlines with 24 years of work experience in a fast-paced, office environment.
Qualifications:
Reliable, self-motivated, independent worker, works well collaboratively and with individuals
Resourceful and adaptive troubleshooter
Likely to notice, quick to assist and resolve issues
Courteous and cooperative attitude, stable and steady under pressure
Experience and Skills:
Proficient in all general office operation, including, but not limited to:
Processing and maintaining files
Ensures all required documentation is in loan files, for Real Estate Closings
Final review of loan closings, review documents in file for accuracy
Follow all procedures for Mortgage Operations
Working with internal, external partners to finalize closing documents
Quick learner and adapts easily to new processes
Work Experience:
Administrative Assistant/Office Manager: Sharon Drake Real Estate
November, 1998 to April, 2011
Provided support to company President, as well as to several real estate agents during daily office operations.
Mortgage Loan Closer III: TD Bank, NA Mortgage Operations
October, 2011 to September, 2019
Work with internal and external customers to ensure files and documents are complete and that closing documents are sent to the closing agent, while staying within deadline.
Worked with Deposit Operations and Subpoenas for a 6 month time period while Mortgage Operations had a lower pipeline in closing.
September, 2019 to November, 2020
Relationship Specialist: TD Bank US Merchant Solutions
Assist merchants with escalated issues through phone/email communications. Work with internal and external business partners to assist merchants and resolve escalated issues with their accounts.
November, 2020 to June, 2022
Mortgage Loan Closer: CMG Mortgage, Inc Remote Work
Worked with internal and external business partners to review documents in the file, prepare Closing Disclosure and closing documents for closings.
References Available Upon Request
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