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Research Assistant Customer Service

Location:
Toronto, ON, Canada
Posted:
July 03, 2022

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Resume:

Antanita Kirijana Nirmalan

Phone number 647-***-**** Address 224 Coronation Dr Scarborough, Ontario M1E2H1

Email id- adrl3c@r.postjobfree.com LinkedIn https://www.linkedin.com/in/antanita-nirmalan-8332521b1/

Dedicated and enthusiastic individual who has the required skills and knowledge to provide the best customer service experience

to the clients. Helping clients with their needs and recommending services to them. Over the years I have gained experience in

fulfilling the needs of the customers in fast-paced environments. My ability to learn quickly and efficiently helps me to succeed in

all the complex tasks.

Experience

Field Placement 2022 June- To date

Midland Gardens Care Community, Scarborough Canada

Planning diet meals for residents

Recruiting dietary aide staff

Planning the schedule for the staff

Ordering food products for the residents on the system

Preparing individualized menu for the residents who have allergy and intolerance on the Sysco synergy system

Supervise all aspects of food production and service of all meals and nourishments

Conduct a daily inspection of the kitchen and serveries to identify and resolve problem issues.

Assist in maintenance of all temperature sheets for all meals, refrigerators, freezer and dish machine temperature

records

Dietary Aide 2022 June- To date

Midland Gardens Care Community, Scarborough Canada

Providing meals to the residents based on dietary plan

Assist with daily meal preparation while adhering to hygiene and food handling rules.

Prepare special meals for patients who have special dietary requirements.

Deliver nourishment to the nursing station so that they can be distributed to individual residents.

Adhere to administrative departmental policies and procedures regarding safety, health and confidentiality.

Associate Consultant 2021-2022 February

HCL Technologies Pvt Ltd, Colombo Sri Lanka

Created mapping specification based on CDISC SDTMIG

Analyzed the mapping specification

Implemented the mapping specification in the SDSS tool based on SAS programming language

Created SDTM datasets based on customers preference

Created project plan and presented to customers with the use of word, PowerPoint and excel

Trained new staffs on SAS Programming language and to use SDSS tool

Research Assistant 2019 September-2019 December

Genentech

Worked as research assistant on detection of cattle DNA and buffalo DNA in

different curd species

Extracted DNA from curd samples using CTAB method

Performed species specific PCR for cattle and buffalo

Detected the species origin in curd by agarose gel electrophoresis

Internship 2019 March- 2019 May

Durdans Hospital

Molecular based detection method was used for TB, dengue and JAK2 mutation

Detection of dengue serotypes by RT-PCR was carried out

Quantification of DNA using agarose gel electrophoresis was carried out

Learned about recombinant dna technology

Education

2022 Graduate Certificate in Food and Nutrition Management

Georgian College Barrie (First Semester- 90.83% and position on deans list)

2018-2021 BSc (Hons) in Biotechnology- First Class Honours (Deans list)

University of Northumbria

2018 Higher National Diploma in Biotechnology-Distinction

BMS Colombo Sri Lanka

2018 Diploma in Pharmacy

Aquinas College of Higher Education

2017 Diploma in Information Technology

ESOFT Skill

Proficient in Microsoft Office suite (Word, Excel, PowerPoint)

Basic knowledge of JAVA, SQL and PLSQL

Basic knowledge of SAS Programming language

Good communication skills

Leadership skills

Data collection and analysis

Research and analysis

Certificate and Licences

Organizational skills

Food Handler Certificate Ontario

Worker Health and Safety Awareness Certificate

Publication

DETECTION AND DETERMINATION OF EFFECT OF ANTIBACTERIAL ACTIVITY OF AZADIRACHTA INDICA (NEEM) AGAINST

ESCHERICHIA COLI AND STAPHYLOCOCCUS AUREUS BACTERIA

GARI Publisher Medicinal Plant Volume: 06 Issue: 04 ISSN 2659-2193

Article ID: IN/GARI/ICAS/2020/105 Pages: 05-16



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