RUFUS D. FRAZIER

Charlotte, NC 407-***-**** adrl2o@r.postjobfree.com

SUMMARY

My career started with Customer Service within Hospitality industry then progressed to the Real Estate industry with years of experience specifically with Mortgage Lending and Client Relationship Management. I have successfully evolved my customer service skills across industries, and I would like to apply these skills to work within your organization. My experience includes but is not limited to, reviewing loans for initial set-up through closing, and understanding various loan products including FHA and Conventional loans as well as Private Investor guidelines all while maintaining a great client experience. I am a team player, who is detail oriented, and I have a personal commitment deliver quality results as I learn and grow within your organization.

CORE COMPETENCIES

Mortgage Loan Processor Customer Service

Front & Backend Processing Client Relationship

Pipeline Management Hospitality

SOFTWARE KNOWLEDGE

MS Office Suite (Word, Excel)

Encompass

RELEVANT PROFESSIONAL EXPERIENCE

Network Capital, LLC

Junior Loan Processor (Remote) Jul 2020 – Apr 2022

Managed a monthly pipeline of 60-85 loans for processing via Encompass and provided follow-up assistance

Communicated daily with borrowers and processors to gain and provide updates for the loan file

Ordered appraisals, flood certs, VOE’s, homeowner’s insurance, title orders, payoffs, HOAs, along with other third-party inspection requests

Reviewed applications for errors or missing information to ensure data integrity was met

Reviewed critical docs for the file including income, assets, loan application, credit report, title, and all other critical documents for the loan review

Safeguard Properties Aug 2019 – Mar 2020

Home Inspector (Contractor)

Assisted Homeowner’s Insurance Loss Specialists with identifying property losses with residential real estate

Drove daily to inspect, document, and photograph the current condition of properties for insurance purposes

Successfully managed a pipeline of 30-40 properties per day for inspection Jefferson Street Deli Jul 2018 - Jul 2019

Kitchen Manager

Managed end-to-end kitchen duties including but not limited to, prep, cooking, order fulfillment, cleaning, sanitation

Managed catered orders with a 100% order accuracy rate

Responsible for inventory management and restocking of food and kitchen supplies RUFUS D. FRAZIER

Charlotte, NC 407-***-**** adrl2o@r.postjobfree.com Culver's

Assistant Kitchen Manager Jan 2017 – June 2018

Assisted with recruiting, hiring, and training employees

Supervised line cooks and assisted with food preparation

Ensured food safety and sanitation procedures

O'Charley's

Grill Cook May 2016 – April 2017

Responsible for preparing all food ordered on the grill and broiler

Line Leader and nighttime Back of House closer

Conducted regular product inventory and enforced inventory waste control program Avalon Diner

Kitchen Manager Jan 2013 – May 2016

Oversaw all aspects of operation for front and back of house

Managed and trained employees

Supervised product inventory and ordering

Professional References available upon request.

Contact this candidate