Specialist Sales Systems Project

Anirudha Phatak

**** ****** **, **** **********, MI 48324

248-***-**** ********@******.**

PROFESSIONAL SUMMARY

A highly skilled and strategic leader with 40+ years of experience as Enterprise Applications Manager/Solution Architect and Implementation Manager in information technology field. Developed Architectural Blueprints, Technology Roadmaps, and Enterprise Architecture Solutions.

Managed cross functional, geographically distributed teams and multimillion dollar projects. Ability to effectively manage time and multi-task on several projects. Experience in multiple Project Management methodologies including Waterfall, RUP and Agile.

Experience in a variety of technology platforms including mainframes, Windows- and Unix/Linux based systems, cloud computing platforms (Pivotal Cloud Foundry, Azure), virtualization platforms.

Successful track record of planning and executing maintenance and support of large and complex application systems with stringent performance- and availability requirements.

Experience in a variety of business domains including automotive, manufacturing, banking and financial markets, life insurance, health insurance, hospitality, logistics, and not-for-profit organizations

Ability to understand business issues, relating them to technical capabilities, and translating them into highly relevant technology solutions

Experience with a range of development platforms, including Java (the most recent three items in the work history below were all Java applications), experience with relational database design (MS SQL Server).

40+ years of extensive hands-on experience in all aspects of IT planning, management, & implementation in for-profit and non-profit organizations.

SKILLS

Strong and articulate communicator - oral, written, presentation and interpersonal

Database architecture and database design

Business process analysis

Solution Architecture

WORK HISTORY

SOLUTION ARCHITECT 09/2016 to 06/2022

Ford Motor Co - West Bloomfield, MI

Collaborated with business users and technology specialists from concept through final delivery of products and services -

oCity Solutions: using vehicle data to project usage- and traffic patterns to assist city governments in planning construction of roads and parking facilities

oERP Regional Launch Plan: Defining existing application landscape for planning ERP implementation in areas of purchasing and supplier assistance

oSelecting virtual-reality hardware and collaboration software, defining the system requirement, and designing a pilot for remote assistance and training

oDCM (Design Change Management): Creating a database and application to facilitate design- and cost revision of vehicle parts, in collaboration with suppliers

oN-Tier View: Designing a system to consolidate efforts to identify supply-chain problems ahead of time across multiple vehicle-plans, manufacturing facilities and Ford manufacturing locations

Recommended and validated application components that conform to corporate standards (such as PostGre+PostGIS)

Defined data integrity and application availability requirements, and designed infrastructure to ensure conformance to these standards

Reviewed application design, and proposed changes to ensure data confidentiality and appropriate access controls

Created conceptual and logical data models

Planned server sizing (server count, CPUs, memory, data storage) based on processing load, user population size and availability requirements

Led teams (business architects, other solution architects and data architects) by reviewing their work and proposing improvements

Planned and monitored operating software upgrades, and implementation of micro-services

Designed the next-generation feature description language used for defining product structure, features and optionality.

Monitored network performance and provided network performance statistical reports for both real-time and historical measurements

Implemented tools for ensuring code quality (e.g., SonarQube) and performance monitoring dashboards (e.g., Dynatrace)

TECHNICAL TEAM LEADER- SPECTRUM IMPLEMENTATION 05/2015 to 08/2016

Comerica - Auburn Hills, MI

Technical team leader - customizing and installing a COTS package for foreign exchange and derivatives operations - spot trades, futures, options and option strategies.

Worked directly with Global Currency Management and other related functional areas (Treasury, Document Management, etc.) - SMEs, supervisors/managers and users.

Interfaced with the product vendor for implementing product enhancement and customization

Planned and designed information security standards processes for compliance with Federal rules including authentication and transaction-level security and auditability.

Completed the first phase implementation and handed over to the IT support team.

Advised the development team, assisted various testing teams, co-ordinated with other IT teams (server engineering, database operations, security team, risk management team, disaster recovery team)

Maintainted architecture- and system documentation.

TECHNICAL TEAM LEADER 02/2013 to 04/2015

Symbiosys Solutions Inc. - Concord, NH

Team leader responsible for lights-on support, defect correction, and enhancement of New Hampshire Unemployment Insurance system serving the State staff, claimants and employers.

Interacted directly with the customer staff to understand enhancement requirements

Supported scheduling and monitoring of background processes, and overnight (batch) processing

EAI/EIS SPECIALIST SALES FORCE SET UP 02/2012 to 03/2013

Syntel Inc - Troy, MI

Created a framework for a specialist team consisting of Sales staff responsible for customer interaction and a support team for designing and launching new offerings / products, creating staffing and pricing models, training and advising the Sales staff, and creating collateral.

Created collateral material for Enterprise Architecture Services, Enterprise Integration Services and Mobility services.

Created presentation decks, detailed case-studies, training and knowledge-assessment material for Sales staff

Conducted training sessions, and participated in customer meetings for presenting solutions.

Created an offering based on Business Activity Monitoring by generalizing a customer specific solution.

TECHNICAL ARCHITECT - WMS OPERATIONS SUPPORT 07/2012 to 01/2013

Fedex Freight (Syntel Inc Project) - Atlanta, GA

Designed a process and solution for an on-site/offshore support for the Warehouse Management System, including staffing, schedule and cost

Designed and documented a proposal for setting up the support team, and participated in presenting the solution to the customer team

Lead the on-site effort - plan was completed, delivered, approved and implemented on schedule, resulting in a multi-year support assignment with a team of 6 on-site and a team of 14 offshore.

DATA ARCHITECT 06/2005 to 12/2005

American Express SVP (Syntel Inc Project) - Salt Lake City, UT

Planned the migration of a large database (1000+ entities, 2700 tables) from the DB/400-RPG-CoolGen platform to DB/2-COBOL platform.

Ensured the scalability of the application to grow from proof-of-concept to a large and stable application

Was responsible for creating a data model and developing DDLs for building the target database.

Proposed, designed, developed and implemented a tool for extracting the data model from CoolGen, and automatically generate a set of DDL scripts that would implement all the Amex standards and create a DB/2 database using ErWin.

Reduced the time-line to create the target database from six months to six weeks, while ensuring full conformance with Amex database standards through use of the migration tool.

FIS IMPLEMENTATION SUPPORT SPECIALIST 01/2007 to 12/2007

Hyatt Hotels Corp (Patni Computer Systems Project) - Chicago, IL

Hyatt Global Corporation were in the process of implementing Oracle EBS for integrating financial system for the headquarters and 120 properties.

Supervised the team that customized and implemented Oracle EBS to integrate the corporate- and properties' accounting systems

Acted as a single point of contact with Oracle Hosting services.

Proposed and designed an automated data exchange process based on Oracle Heterogeneous Services to extract data from databases (SyBase, MS SQL Server, etc.) in distributed locations. This resulted in eliminating manual data exchange monitoring.

SOLUTION DESIGNER 01/2004 to 09/2004

Aetna (Syntel Inc Project) - Philadelphia, PA

Provided technical leadership for the dev team for converting an Excel-based risk assessment system to a Web-based application (Parts of this project were entrusted to different software services vendors.)

Proposed a tool-based solution to extract the business logic embedded in the existing Excel workbooks, and emitting a semi-optimized Java code which developers could fine-tune, test and implement.

Developed the proposed tool in Visual Basic

Supported a development team of 10 to work with the tool output.

Delivered the application withing 9 weeks (before the other vendor teams could finish their functional description documentation), and was accepted by the Aetna SMEs as exactly mirroring the behavior of their risk-assessment model.

Handed the tool over to Aetna to facilitate future enhancements of the application functionality

DATA ARCHITECT + DATABASE DESIGNER 03/2003 to 12/2003

OE3 (Syntel Inc Project) - Alameda, CA

Interfaced with the SMEs and business users to define data structure and relationships

Documented and developed the conceptual, logical and physical data model for managing Union membership with a Web-based application

Created the SQL Server database

Interfaced with another vendor team who were entrusted with a part of the application development.

SOLUTION SPECIALIST 08/1996 to 02/2003

Syntel Inc - Troy, MI

Worked directly with the CTO to design the entire process of application inventory, software review, impact assessment, test bed creation, software modification, testing, implementation planning and the implementation itself.

Supervised a team of 8 developers that developed a set of to assess and analyze applications in a range of languages including COBOL, C, Visual Basic and Unisys Mapper

Designed and implemented a semi-automated process for creating staffing plans and effort estimation.

After 1998, created the technical- and staffing parts of the response to a number RFPs and RFQs, and presented the responses to prospective customers in face-to-face presentations.

Designed the algorithm for rating the fit of a candidate skills to a position requirement. The algorithm forms the core of eBay.com, a Web-based service to match candidates to contract positions. (A software patent was filed with my name as the inventor for this algorithm.)

TEAM MANAGER 07/1991 to 12/1993

The Royal Bank Of Scotland (Patni Computer Systems Project) - London, United Kingdom

Managed the support of the International Banking System at the Royal Bank of Scotland (mainframe-based system with the user-interface, a custom database and workflow management system written in IBM assembler, and the batch processing system written in IBM PL/I.

Managed a team of 4 developers on-site and12 developers offshore.

Conducted defect- and enhancement analysis, effort estimation, work allocation, monitoring and reporting.

I was also responsible for emergency support after business hours.

Participated in work prioritization and scheduling activities with the Bank's team, liaised with the UAT team.

Built a strong client relationship, resulting in a continuing project for a number of years.

EDP MANAGER 10/1971 to 03/1991

Apte Amalgamations - Bombay, India

After joining a conglomerate as a management trainee, progressed to assume the role of Electronic Data Processing Manager.

Assisted the then EDP Manager in establishing a centralized data processing service for the conglomerate.

Assisted the EDP Manager in setting up a service bureau - a profit center delivering software development and data processing services to external customers.

Migrated from Unit-Record systems to an ICL mainframe computer, from mainframe to proprietary mini-computers, and from mini-computers to distributed IBM-PC based applications.

Implemented a near real-time financial accounting system - this shortened the timeline of annual account closing from 3-4 months to 3 weeks.

EDUCATION

Poona University - Poona, India Bachelor of Commerce

Major: Business Statistics, 1969

Poona University - Poona, India Master of Business Administration

Major: Operations Research, 1971

PERSONAL INFORMATION

US Citizen

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