Customer Service Interior Designer

Victoria Craig

St Peters Mo *****

Cell Phone 650-***-****

***********@*****.***

Profile

Motivated, well rounded Individual with twenty plus years experience in interior design, six years in real estate and nearly three years retail/sales in the home/building supply industry.

Detail oriented with excellent communication, organizational and customer service skills that consistently exceeds expectations.

Team player with the ability to prioritize multiple and varied tasks in a fast paced sales environment.

Adept at interpreting clients requests and desires creatively, to achieve customer satisfaction.

Professional Experience

Home Depot Chesterfield, MO 6/2017 to present

West Valley, UT 6/2015 to 5/2017

Flooring Associate

Top 10% sales standing in the Northern California, Nevada and Utah division.

Generated over $310,000 in sales in less than a six-month period.

Continually produced leads in Window Shutters between $6000-$10,000 and was recognized by the regional vice-president of Rockwood with award citations for outstanding job in sales.

Work with DYI customers to achieve designer looks for their home at every price point.

Guiding customers in warranty details of their flooring projects.

Proficient in installation procedures for wood, laminate, carpet, ridged core vinyl, sheet vinyl, click & lock, tile, back-splash, fireplace surrounds, tub and shower tile design.

Assisting customers in completing projects with professional outcomes.

Proficient in ordering custom designer blinds and shades carried by Home Depot.

Zip Realty, Inc. Emeryville, CA 8/2008 to 6/2014

California Real Estate Agent

Successfully assisted clients in the sale and purchase of real estate in San Francisco, San Mateo and Santa Clara Counties.

Listing and sales annually over $3million.

Strong client relationships and efficient conversion from lead to sales and listings.

Self Employed Mobile Notary San Mateo County, CA 5/2011 to 10/2013

California Notary

Mobile Notary specializing in Bank and Escrow closing documents for Title and Escrow companies.

Designs by Victoria Craig 4/2007-present

Interior Designer/Owner

Completed all phases of remodels and new construction projects, some totaling over $2million, in Northern and Southern California Counties.

Staged properties to maximize home sales.

Color specialist, consultant and advisor that developed online class book for major Art College.

Prudential Finnegan’s Rainbow Real Estate 5/2006 to 5/2007

Realtor

Listed and sold new build and existing home in San Mateo, Santa Clara and Los Angeles Counties.

Victoria Pappas Designs 11/1995 to 5/2007

Interior Designer/Owner

Acted as contractor on remodels to bring in projects on time and under budget.

Education & Awards

Fashion Institute of Design and Merchandising

Associate of Arts Degree: Interior Design

El Camino College

Interior Design

Phoenix Customer Service Program

Bryan Buffini’s one year Mentor Program

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