Data Entry Customer Service

LASHONDA C MYERS

PO BOX ****

SUMTER, SC *****

Phone: 803-***-****

Alt. Phone: 803-***-****

E-mail: **************@*****.***

OBJECTIVES

A position within a company that will utilize my skills while implicating opportunities for growth and challenge.

SUMMARY OF QUALIFICATIONS

Excellent Customer Service Skills

Typing 40wpm, word processing, and data entry

Licensed Phlebotomist

License Certified Nursing Assistant

WORK EXPERIENCE

Customer Service Agent PAI (BCBS),COLUMBIA, SC (12-2020-PRESENT)

Ensure safety and security for clients account information while maintaining a professional demeanor for service. Assist clients with limited benefits and specialty products. Provide detail information to providers for claim status, eligibility, and benefits for client policies.

ER Patient Care Technician Prisma Health Toumey, SUMTER, SC (01/2019-04/2020)

Assisting in examination and treatment of patients, measuring vital signs, and monitoring health, collecting samples, recording information on patients' charts, and preparing treatment rooms for examination. Input patients into system for care.

Customer Service Agent Sykes, SUMTER, SC (03/2017-01/2018)

Maintain pertinent paperwork and records through data entry. Receives transactions from users regarding customer service or technical support. Assist with account detail information as obtain.

Medical Assistant Cedars Medical Clinic, SUMTER, SC (08/2012-05/2015)

Obtaining basic medical history from patients, Taking and recording vital signs, Preparing patients for examination, Clinical procedures such as: Pulmonary Function testing, Electrocardiography, Nerve Conduction Studies, Autonomic Nervous System testing, DEXA Scans, Bladder scans, Digital Tonometry, vision Screening, Audiometry, Tympanometry, Orthostatic BP, Holter Monitor hook-ups and downloads, Pap Smear set-up and assistant. Medical Record retrieval and search, as well as referral scheduling. Procedural authorization, insurance filling, patient scheduling, and prescription refill requests.

EDUCATION

Capella University, Minneapolis, MI (Psychology, 4/2020 - Present)

Lakewood High School, Sumter, SC (HS Diploma, 2002)

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