Nomvuzo Mamabolo

adrkw1@r.postjobfree.com 066-***-**** 4 Coke Street, West Park, 0183 Tshwane

Profile

An Independent Information Technology graduate with over 3 years of experience in the customer service industry. A dedicated worker, willing to learn new skills and find new opportunities. Has exceptional problem solving skills, enjoys a challenge and can work well under pressure. Well-versed in numerous programming languages. Interested in the following IT positions, Technical Support, Networks, or Software Development but willing to explore other positions should any opportunities arise.

Employment History

Volunteer Activist Apr 2019 - Present

Sistagirl Foundation, Tshwane

Activist for girls rights for a Non-profit Organization. Campaigning for young girls to have free access to sanitary towels, basic hygiene facilities such as proper toilets at public schools and free them from any form of abuse and injustice. Technical Support Agent Mar 2018 - Jan 2019

WNS Global Services, Cape Town

Telkom Assurance Department Call Centre representative. Handling customer service requests and enquiries.

Always meeting the minimum customer satisfaction rate of 70% with all calls.

Working on the following systems: CLEVVA, Clarify, CBS, and Unibase.

Lead Generation Agent Jul 2016 - Jan 2018

Black Moon Investments, Cape Town

Responsible for making outbound calls ensuring a worldclass service on every interaction was provided.

Processing and following up on leads and appointment setting for external sales team.

TeleMarket Insurance for clients like; Liberty, Hollard and Clientele Funerals.

Desktop Support Technician Feb 2016 - Jun 2016

Coalition ICT, Cape Town

Provided technical assistance for the Agriculture Department under Coalition ICT for a small project.

Worked on special projects as assigned by management. Upgrading and troubleshooting soft and hardware systems for employees.

Personal details

Date of birth

April 20th, 1987

Gender

Female

Nationality

South African

LinkedIn

linkedin.com/in/nomvuzo-

stuurman-44092550

Skills

Microsoft Office: Word,

PowerPoint, Excel, Access,

Outlook

Programming Languages:

C#, HTML, JavaScript, PHP

Languages

English

IsiXhosa

IsiZulu

Sepedi

Sales Assistant Mar 2015 - Dec 2015

Long Street Boutique, Cape Town

Boutique floor assistant consistently achieving sales targets. Arranging clothes on the display shelves, and keeping the shop clean.

Operating the cash register machine, including cashing up and completing paper work at the start and end of shift. Debt Collecting Agent Apr 2008 - Dec 2009

Anthony Richards & Associates, Cape Town

Collections agent, collecting payments on past due bills. Keeping track of assigned accounts and identifying outstanding debts; recovering outstanding payments.

Achieving daily and monthly collection goals.

Education

National Diploma in Information

Technology

Feb 2010 - Dec 2013

Damelin College, Cape Town

Majoring in Programming and Information Systems.

Gained training and successfully accomplished all modules References available upon request.

Contact this candidate