L I S A Y . C A L D E R O N
***** ********* ******** ** **** Allen, VA, 23059 804-***-**** *************@*****.*** C A R E E R O B J E C T I V E
Well-versed professional with over 15 years of impressive persuasive skills in search for a customer-centric organization to fill a Human Resource Manager role where a strong capacity to provide effective administrative leadership, an uncommon ability to prepare employees for projects by facilitating and conducting orientation, and training programs will be utilized.
E X P E R I E N C E
MAXIMUS, RICHMOND, VA
Administrative Assessment Assistant, Oct 2021 - Present Review appeals denied and gather documentation to determine if a reconsideration appeal is appropriate.
- Ensure case notes are updated with project timelines and with a high level of accuracy.
- Recognize operational improvements and make suggestions to management.
- Perform timely and regular follow up with the appropriate government program. CAREER STRATEGIES, INC., RICHMOND, VA
Temporary Property Mgmt Employee, Sep 2019 - Mar 2020
• Present apartments, houses or other properties to prospective clients in a persuasive manner
• Evaluate clients' requirements and financial prosperity to make personalized presentations
• Validate application information and references
• Negotiate leasing terms and complete agreements
• Keep abreast of the property market status
• Ensure proper maintenance and inspect properties periodically TRUE GOSPEL REHOBOTH CHURCH, INC., RICHMOND, VA
Executive Administrator/Human Resource Mgr, Apr 2007 - Oct 2019
• Responsible for managing the schedules and communications of key company executives
• Prioritizing emails and phone calls, gathering documents to prepare for meetings and coordinating travel arrangements
• Provide employee relations guidance to employees and management within scope of position; identify and actively respond with sensitivity to the needs of employees and business unit leaders
• Ensure compliance with state and federal laws and regulations; assess, communicate, interpret and administer updated HR policies and procedures to assigned area
• Deliver benefits information to employees based on company handbook/policies and procedures; ensure fair, equitable and consistent application of all company policies and procedures
• Assist in the development and implementation of programs or information regarding HR policies, procedures or information
• Support a values-driven environment through consultation and service regarding employee engagement activities
CUSHMAN WAKEFIELD/THALHIMER, RICHMOND, VA
Senior Property Manager, Feb 2015 - Mar 2018
• Spearheaded cross-functional initiative to achieve a positive community connection.
• Strengthened company's business by leading implementation of an innovative staff, keen to the pulse of the area.
• Basic property management duties
• Trained, coached and mentored staff to ensure smooth adoption of new program.
• Worked directly with corporate personnel, city planners, and staff to achieve a well branded product, worthy of the management company's name.
• Implemented innovative programs to increase employee loyalty and reduce turnover. Hired and trained six members of a new staff.
F & W MANAGEMENT CORP., ROANOKE, VA
Senior Property Manager, Sep 2005 - Jun 2013
• Basic property managers responsibilities
• Trained, coached and mentored staff to ensure smooth adoption of new program.
• Implemented innovative programs to increase employee loyalty and reduce turnover
• Hired and trained new offices of staff from Richmond, VA to Asheville, NC
• Increased profits by 60% in one year through restructure of business line
• Utilized Jenark and OneSite software
E D U C A T I O N
VIRGINIA STATE UNIVERSITY
PETERSBURG, VA
Business Administration (May 1987)
A D D I T I O N A L S K I L L S
• Interpersonal skills
• Conflict/resolution skills
• Social media adept
• Proven negotiation skills
C E R T I F I C A T I O N S
• Certified Apartment Manager