Chelsea Hall
Maple Grove,MN
*********@*****.***
Detail-oriented individual committed to providing outstanding customer service to all customers in a timely professional manner. I strive to be the best I can be, getting along with diverse communities, providing personal support and building customer relationships. I offer years of customer service experience as well as working in a fast paced environment. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Caretaker
For son with disability
Present
Took medical leave for myself, but also cared for my who has a disability.
• Tube fed son every 3 hours
• Brought son and myself to multiple appointments and therapies daily Bingo/ Pull Tab Operator
Southwest Hockey - Minneapolis, MN
October 2008 to April 2010
• Answered incoming calls and answered service questions as well as customer concerns.
• Acted as initial contact for customers coming in
• Built trusting relationships with customers by making personal connections.
• Helped an average of 100 customers per day by responding to there inquires and locating products
• Prepared large cash deposits with zero discrepancies Cashier/Customer Service
Kath Fuel and Oil - Minneapolis, MN
July 2006 to October 2008
• Counted tills before the beginning of shift with start money and balanced and reconciled register,reflecting financial discrepancies, refunds and account deferrals.
• Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
• Cleaned and stocked front end areas, including register, changing tapes and ribbons Education
Almost 2 yrs in Medical Administrative Assistant
National American University - Roseville, MN
June 2017 to June 2019
High school diploma or GED
Skills
• Customer service
• Medical Terminology
• Transcription
• Medical Coding
• ICD-10
• CPT Coding
• Medical Billing
• Customer service
• Written/ oral communication
• Social listening
• Fast learner
• Time management
• Work well independently but also can work well with others
• Meets deadlines