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Client Support Delegate

Location:
Maple Grove, MN
Salary:
18+
Posted:
June 30, 2022

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Resume:

Chelsea Hall

Maple Grove,MN

*********@*****.***

320-***-****

Detail-oriented individual committed to providing outstanding customer service to all customers in a timely professional manner. I strive to be the best I can be, getting along with diverse communities, providing personal support and building customer relationships. I offer years of customer service experience as well as working in a fast paced environment. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Work Experience

Caretaker

For son with disability

Present

Took medical leave for myself, but also cared for my who has a disability.

• Tube fed son every 3 hours

• Brought son and myself to multiple appointments and therapies daily Bingo/ Pull Tab Operator

Southwest Hockey - Minneapolis, MN

October 2008 to April 2010

• Answered incoming calls and answered service questions as well as customer concerns.

• Acted as initial contact for customers coming in

• Built trusting relationships with customers by making personal connections.

• Helped an average of 100 customers per day by responding to there inquires and locating products

• Prepared large cash deposits with zero discrepancies Cashier/Customer Service

Kath Fuel and Oil - Minneapolis, MN

July 2006 to October 2008

• Counted tills before the beginning of shift with start money and balanced and reconciled register,reflecting financial discrepancies, refunds and account deferrals.

• Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution

• Cleaned and stocked front end areas, including register, changing tapes and ribbons Education

Almost 2 yrs in Medical Administrative Assistant

National American University - Roseville, MN

June 2017 to June 2019

High school diploma or GED

Skills

• Customer service

• Medical Terminology

• Transcription

• Medical Coding

• ICD-10

• CPT Coding

• Medical Billing

• Customer service

• Written/ oral communication

• Social listening

• Fast learner

• Time management

• Work well independently but also can work well with others

• Meets deadlines



Contact this candidate