JESSICA CRUM

** ******** **. ********, ** ***** 703-***-**** adrkps@r.postjobfree.com

ACCOUNT MANAGER

Experienced account manager, sales executive, and engineer. Motivated, customer focused professional with experience in key client development and retention. Skilled in growing customer relationships, needs analysis, and account activity tracking. Core Competencies:

§ Account Management § Contract Management

§ Relationship Sales § Strategic Account Development

§ Economic Feasibility Analysis § Quality Control

§ Client Usage Analysis § Microsoft Office

PROFESSIONAL EXPERIENCE

AERO-DYNE SUPPLY COMPANY 2015 to Present

Sales Executive

§ Managed $10 million in contracts with NASA, Lockheed, Northrop Grumman, Orbital, and the U.S. Government.

§ Consulted with clients to accurately execute customer orders to ensure materials, sizing, and functionality were properly captured to meet client needs.

§ Oversaw quality control to ensure all orders met aerospace industry standards.

§ Steered Defense Contract Management Agency material inspection. PLEASANTON TUTORING 2014 to 2015

Math and Science Tutor

§ Tutored algebra, geometry, calculus, chemistry, and biology.

§ Simplified math and science concepts while coaching students on better critical thinking skills for problem solving.

§ Evaluated student performance and made appropriate recommendations for improved academic results.

MID-ATLANTIC TECHNOLOGY, RESEARCH, AND INNOVATION CENTER 2014 to 2014 Industrial Project Associate

§ Designed a process to recover iron, aluminum, and gallium from coal fly ash.

§ Conducted economic feasibility analysis for the recovery of specific metals.

§ Performed hazard and operability studies and Federal Emergency Management Agency safety analysis, documenting environmental and safety concerns. VIRGINIA POLYTECHNIC INSTITUE AND STATE UNIVERSITY 2013 to 2013 Operations Laboratory Associate

§ Conducted laboratory experiments involving fluid flow, heat transfer, mass transfer, and mechanical processes.

§ Authored technical papers on theory and results, often presenting the findings. EDUCATION

Bachelor of Science, Chemical Engineering 2014

Virginia Polytechnic Institute and State University PROFESSIONAL AFILLIATIONS

Member, American Institute of Chemical Engineers

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