Yecica Coyotl *** Blossom Way
Hayward CA *****
************@*****.***
EXPERIENCE
Bell Vision Optometry, San Leandro CA- Receptionist August 2021- April 2022
Warmly welcomed 15-20 guests per shift, coordinated check in, collected insurance, directed them to the correct destination, provided excellent customer service with helpful and friendly attitude, managed phone lines and facilitated calls with clients, vendors and sta Capitol Eye Care Center- Receptionist
August 2020- August 2021
scheduling appointments, taking patients temperature, recall, filing insurance claim, entering data into medical records, coordinated pick up and delivery of express mail services, unpacked inventory Luxottica, Hayward CA— Sales Associate
October 2019- February 2020
Filing prescriptions, making phone calls, sending emails, recall, inventory, recall, scheduling appointments, filing insurance claims, helping guests, selling glasses
Target, Hayward CA— Retail Sales Associate
September 2018- October 2019
Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories, anticipated customer needs and provided high quality service while upholding brand standards and value to ensure customer satisfaction, actively stayed informed about latest sales o erings and loyalty programs
EDUCATION
San Lorenzo High School, San Lorenzo CA— Diploma
June 2015-June 2019
San Francisco State University, San Francisco CA
August 2019-continued
References available upon request
SKILLS
Bilingual
Experience using softwares
Communication
Leadership
Customer service
Data entry
AWARDS
Rebel role model
Honor Roll
Community Service Award
LANGUAGES
Spanish (fluent)
English (fluent)
French ( Conversant)