Summer Intern Customer Service

Sophia Whelan

Chestnut Hill, MA ********@**.*** 904-***-**** linkedin.com/in/sophia-whelan

Education

Boston College, Chestnut Hill, MA Anticipated Graduation: May 2022 Morrissey College of Arts and Sciences GPA: 3.76/4.00 Major in English, Minor in Chinese, Minor in Management & Leadership Honors & Awards

Order of the Cross and Crown January 2022

• Honor society for seniors having achieved an average of at least A-, and established records of unusual service and leadership Dean’s List First/Second Honors 2018-2021

Relevant Courses

Leading High Performance Teams, Organizational Behavior, Negotiation, Leadership, Entrepreneurial Management Skills

Language: Proficient in Mandarin Chinese reading/writing Technical: Python, Microsoft Word and PowerPoint, Microsoft Teams, Zoom, Google Meet, Salesforce Communication: Oral and written

Team Dynamics: managing teams, problem solving, critical thinking, case- based analysis, collaboration, strong work ethic, attention to detail, organized, motivated

Work Experience

Student Admission Program Tour Guide January 2022-present

• Volunteer position presenting facts about Boston College to various families Writing Specialist, Boston College, Chestnut Hill, MA October 2021-present

• Instruct and collaborate with other Boston College students to revise individual essays Every Bite Counts Co-President, Boston College, Chestnut Hill, MA Oct 2020 - present

• student organization that packages its leftover food daily from its three main dining halls to donate to non-profit food banks and homeless shelters throughout Boston, MA.

Boston College’s Women in Business, Boston College, Chestnut Hill, MA Jan 2019 - present

• Organization committed to the growth of professional opportunities with a focus on business, leadership, and innovation 4Boston Casserly House Tutor, Boston College, Chestnut Hill, MA Sep 2018 - present

• Mentor and tutor underprivileged and unrepresented children in Roslindale, MA BerryDunn Business Development Intern for the Commercial and Financial Services Group, Waltham, MA June-August 2021

• Wrote proposals, fee letters, declination letters, and created presentations

• Organized and updated all past and current employee benefit audit plans using Salesforce May River Scholars Tutor, Boston College, Chestnut Hill, MA January -May 2021

• Virtual tutoring program with May River Primary School students providing resources & support during Covid-19 Boston College Recreation Center Lifeguard, Chestnut Hill, MA August 2019 - May 2021

• CPR/AED Certified

Community Hospice and Palliative Care Foundations Intern, Jacksonville, FL May-August 2020

• Responsible for the foundation’s social media initiatives

• Coordinated fundraising events in a challenging COVID environment Cap’s on the Water Waitress, St. Augustine, FL May - July 2020

• Waitress at outdoor, waterfront restaurant while I interned for Community Hospice and Palliative Care Marriott Hotels Summer Intern, Ponte Vedra Beach, FL May-July 2019

• Development in hotel management and customer service

• Coordinated events and activities for hotel guests

Contact this candidate