Office Assistant Relations Representative

June Brandsmeier

608-***-****

***************@*****.***

Education

Associates of Art/Science, Viterbo University, La Crosse, WI (May 2010 – May 2014) Certificates

Health Unit Coordinator, Rochester Community College, Rochester, MN (May 2001 – May 2002) Work Experience

Medical College of Wisconsin – Milwaukee, Wisconsin Mayo Clinic Health System – La Crosse Campus

Patient Relations Representative MEDICAL COLLEGE OF WISCONSIN MILWAUKEE, WI

(Jan 2018 – present)

Scheduling patients in clinic

Scheduling new, les, op patients in Ortho department

Sending out missed appointment letters

Opening/closing doctor schedules

Scheduling walk-in patients for Ortho Now Department

Working with Cadence in Epic

Sending message to RN

Updating patients’ demographics

Epic/emr/Cerner

customer service

Panel Manager MAYO CLINIC HEALTHSYSTEM, LACROSSE WI

(Oct 2017 – Jan. 8, 2018)

Monitoring patients chart

Maintaining patients charts

Effectively communicating with staff

Special Procedure Coordinator MAYO CLNIC HEALTHSYSTEM, LACROSSE WI

(Sept 2009 – Oct 2017)

Oversee daily administrative activities

Scheduling patients, doctors, tech, procedure room

Communicating with family, patients

Operate high-volume phone system

Using smart web on a daily base

EPIC/EMR/Clair Via/I-View/Cerner

Registration/Office Assistant MAYO CLNIC HEALTHSYSTEM, LACROSSE, WI

(July 2007- Sept 2009)

Maintain doctors schedule and calendars

Efficient support for office environment

Filling system

Float Registration MAYO CLINIC HEALTHSYSTEM LACROSSE, WI

(Jan 2005 – July 2007)

Registrar Patients

Updating insurance

Scheduling patients for upcoming appointments

Float between outreach clinics

Mayo Clinic – St. Mary – MAYO CLNIC ROCHESTER, MN

(March 2002 – Jan 2005)

Float department - Health Unit Coordinator MAYO CLNIC ROCHESTER, MN

Obtain reports/updating chart/discharge pt/admit pts

Monitored and order supplies

Communicate with staff

1990 - 2005

Owned – Wash O Matic – Leroy, MN

Car wash and Laundromat – 1990 to 2005

Billing, cleaning building, using Quick Books

Owned – Laundromat – Osage, IA

Laundromat – collect money – paying bills – hiring employees Owned – June’s Cakes

Making of wedding cakes, birthday, schedule pick-up and deliveries Owned –Brandmeier’s Lawn and Snow Removal

Mowing lawns, using snow blowers and plows to move snow Quick books, scheduling snow remove with nursing homes, schools Scheduling private customers

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