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QA Engineer - Lead

Arlington Heights, IL
June 29, 2022

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RICK PUCCI, JR. *** N. Chestnut Ave. • Arlington Heights, IL 60004 • 847-***-****

Dedicated and dynamic IT/CIS professional possessing a proven track record of superior performance, seeking to utilize knowledge and expertise in QA Automation framework design and testing as well as Manual Feature and Regression Suite Management, Agile Scrum Process Optimization, Project Management, Solution Implementation, Client Relations, Team Coordination/Mentorship, Needs Assessment, and Compliance to support key functions within a progressive Agile organization.


• Highly experienced in testing and management of QA development life-cycle and as a Scrum Master

• Remain current and leverage understanding of the latest information technology/trends.

• Enhance/optimize user-experience and business processes via technology solutions.

• Skilled in Groovy and Python for automation framework and test case management

• Possess 10+ years of manual QA and 5+ years with Katalon Studio and TestComplete automation software


Master of Science degree in Computer Information Systems Conferred 2014

• Key courses included:

- Project Management - Wide Area Networks (WAN)

- Database Systems & Programs - Local Area Networks (LAN)

- Organizational Behavior - Computer Network Concepts

- Inter-Networking - Cloud-Based Computing

- Windows Application Programming - Wide Area Network Programming

Bachelor of Science degree in Computer Gaming & Entertainment Conferred 2012

• Minored in Computer Science

• Undergraduate Assistant for Adv. Digital Cinema, Fall 2010

• Member, Alpha Sigma Phi - Service Fraternity

• Key courses included:

- Computer Science I&II - Design Studio

- Gaming in Education - Computer Game Design

- Computer Animation & Simulation - Object Oriented Design/Programming in C++

- Dimensional Computer Game Design - Web-Based Entertainment Systems

-Artificial Intelligence - Intro: System Analysis & Design

-Interactive Digital - Database Management Systems

TECHNOLOGY: Tools and Languages:

• Groovy scripting (Katalon) • Python scripting (TestComplete) • Charles proxy (mobile API) • Dev Tools (Web API) • • HTML/CSS • SQL • C# • C++ • Visual Basic • ActionScript(Flash) • Linux/Solaris


• Jira • Confluence • Slack

Version Control:

• BitBucket • GitHub • TortoiseGit/SVN


Expo Inc. (Expo Pass), Chicago, Illinois 2019 (current employer)

QA Engineer - Lead

• Created/maintaining web frontend and Android mobile test automation framework in Katalon Studio

• Managing Test Suites and adding individual automated test cases from regression document based off Jira stories

• Responsible for full QA workflow of web frontend, backend, iOS and Android applications including feature and usability testing, manual and automated regression, and Slack based environment deployments

• Directly work with event costumer success to investigate and prioritize bugs and provide level 2 support

Investment Technology Group (ITG), Chicago, Illinois 2015 to 2019

QA Analyst II

• Tested Agile Stories and QA Regression on frontend desktop order and algorithmic risk management system as well as backend cache database. Managed regression document

• Created entire frontend automation suite in TestComplete utilizing current and newly created test cases from Jira Stories in python

• Managed crucial client workspaces and agile process between end users, product managers, and developers as a Scrum Master

UBS, Chicago, Illinois 2014

IT-OPS (6-Month Contract)

• Ensured critical accuracy/execution of nightly data processing, as well as transitioning

of servers, networks, and trade software to meet zero-downtime requirements.

• Entrusted with providing Tier-II IT support for London-based traders.

• Responsible for troubleshooting network/software issues, managing network diagrams,

and diagnosing/resolving database issues.

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