Victoria Connors
Indianapolis, Indiana 46240
*************@*****.***
Education
****-**** *** ********* ********* – Indianapolis, Indiana
Secretarial/Receptionist Certificate
1990-1992 Landmark College – Putney, Vermont
Speech and Communications
Work History
2021-2022 Gettel Toyota – Charlotte County
Receptionist- Evenings and Saturdays
Answered phones, greeted customers
Directed customers to appropriate sales team member
Kept showroom neat and tidy.
2020-2021 Health Screener/Receptionist
Solaris Healthcare Charlotte Harbor – Port Charlotte, Florida
Screened and helped route families to appropriate areas
Took all visitors temperatures using special tools such as temperature gun
Provided masks for all visitors
Educated visitors on the importance of hand sanitizing
Answered multi-line switchboard
2017-2020 Guest Care Coordinator/Receptionist
Indianapolis, Indiana
American Senior Communities
Answered phones, Gave tours
Sorted mail
Responded to emergency calls from Residents
Kept a daily log of activities that happened throughout the shift
Did three security checks every evening. Checked on residents who did
Made copies of rent checks
2016-2017 Indiana School for the Blind and Visually Impaired
Indianapolis, Indiana
Daily use of Microsoft Office, Word, Excel, Power Point and Outlook for scheduling tasks, shared calendars and vehicles.
Responsible for answering multi-line phone, transferring calls to appropriate parties.
Greet and assist guests and families.
Assist with mailings and other office duties as assigned.
Ongoing scheduling of the transportation fleet used for daily usage.
Record all activities for staff on the Activity Calendar.
2009 to Guest Care Coordinator / Receptionist
2017 American Senior Communities – Indianapolis, Indiana
Responsible for answering multi-line phone, answering questions and transferring calls to appropriate person
Give tours of the facility and model apartments to perspective residents
Greet and assist elderly residents and their families
Assist with mailings and other office duties
Respond to all emergencies as necessary
I have assisted in Activities for the Rehab area of American Senior Communities. I assisted with the Director of Activities including charting and talking to new residents and doing one on one activities.
2008 to Receptionist
2009 Harborside Health Care – Fort Wayne, Indiana
Answered all incoming calls on multi-line phone with voice mail
Greeted and assisted all guests
2007 to Receptionist
2008 Fort Wayne Chemotherapy – Fort Wayne, Indiana
Answered multi-line phone and transferred to appropriate individuals
Assisted with various office projects
AWARDS: Completed training and received a certificate for Receptionist at ITT Technical
Institute.
Received Awards for perfect attendance
Was nominated several times for employee of the month.
Special Skills: Can type 67 WPM, Updated on several different computer software packages, Windows Seven, Windows 10, and Mac OS, great phone communication and phone skills. I also have my Activity Director Certificate. I have worked and volunteered in memory care units along with visiting a family friend in a Memory Care in Indianapolis, Indiana.
Refrences:
Sarah Fergale
1790 E. 54th St.
Indianapolis, Indiana. 46322
Sharon Miner
8241 Southern Springs Boulevard
Indianapolis, Indiana 46237
Kayla Kuryville
Lincoln Lodge
1790 E. 54th St.
Indianapolis, Indiana 46322