*** **** ****

Webster, NY *****

585-***-****

adrkd0@r.postjobfree.com

Kayla McGee

SKILLS

Excellent Organizational Skills, Strong Customer Relations Skills, Computer Proficiency, Data Entry, Filing, Medical Terminology, Multi-Line Phone use, Transferring Payroll, Submit Quotes, Safety Procedures, CPT and ICD Coding, Medical Transcription, Medical Billing, Patient Scheduling. Computer: EPIC, MENDENT, EZ Notes, Genbooks, EDCO Scanning, Lotus Notes, Microsoft Word, Excel, Internet, Coins, VAWS, Roth Bros, EPACES, Experian. EXPERIENCE

Grand’Vie Senior Living Community, Penfield, NY — Administrative Assistant October 2015-February 2017

Assist Administrator in scheduling daily meetings. Faxing and scanning documents. Filing documents in appropriate files. Assist Business Manager with Residents Business files. Place referrals for Employee Physicals and PPDs. Reconciling Residents Personal Accounts. Check MARs daily to make sure that facility is compliant with Department of Health regulations. Relief for the Receptionist. Assist Marketing and Admissions with inquiries and tours. Rochester Regional Health System, Rochester, NY — Access Associate June 2014-October 2015

Scheduled Follow-up appointments for patients. Verify insurance and patient registration. Scanning documents into patients charts and verify that they are attached to the correct patient. Check-In/Out patients and collect Co-Pays. Fax and Label documents that come in. Direct incoming calls to appropriate staff. Fax Record Request to other providers. Route mail to appropriate staff. Put in charges for Nursing Homes that are affiliated with the hospital. Type and mail Rescheduling letters to patients. Call patients with appointment reminders and confirm appointments. Mail out New patient packets with appropriate documents. Prepare a deposit for the current day. Penfield Pediatrics, Penfield, NY — Medical Secretary January 2014-June 2014

Verify patient insurance through Excellus, MVP, EPaces, and other insurance websites. Call patients with appointment reminders and confirm appointments. Collect Co-Pays and prepare End of Day Deposit. Schedule patient appointments. Route mail to staff. Prepare documents for the patient's upcoming appointments. Take Triage calls and direct them to the Provider's Nurse. Scan in documents and attach to the patient's chart. Direct incoming faxes to the patient's doctor. EMCOR Services/Betlem, Rochester, NY — Dispatcher

April 2011-January 2013

Supervised over 50 Technicians. Assisted in policies and procedures with AT&T account. Scheduled service calls for technicians. Worked up quotes and submitted to customers for approval. Updated VAWS and Roth Brothers on service calls. Trained Technicians on creating calls on their CN3’s. Data entry and filing. Transferred Technicians Labor Hours to Payroll.

CVS Pharmacy, Henrietta, NY — Pharmacy Technician

August 2010-April 2011

Transferred prescriptions from other Pharmacies. Filled prescriptions from Doctor offices. Assisted customers at the register. Data entry and filing of controlled prescriptions. Called customers to remind them of prescriptions to be picked up. Returned inventory of medications that were not picked up. Grande’Vie Senior Living Community, Penfield, NY — Scheduling Coordinator November 2004-August 2010

Scheduler/Case Management Assistant: Scheduled the Resident Care staff. Found coverage for call-ins. Verbal/Written correction of staff. Interview and Termination of staff. Keeping schedule in compliance with DOH regulations. Keeping overtime at a minimum by hiring staff for coverage. Filing and reviewing monthly MAR’s. Giving tours to potential residents. Showing new residents to rooms and having paperwork signed. Activities Assistant: Supervising and providing Daily Activities for Residents. Escorting Respite Care to and from activities. Supervised residents on outings.

Receptionist: Answered incoming calls. Greeting Residents and Visitors. Handled Residents Personal Account Funds. Trained on Fire Board. Paged Call bells and exit alarms. Resident Care Aide: Assisted residents with daily needs such as bathing and dressing. Escorted residents to and from meals and activities. Fold and put away laundry. Transferred residents to and from appointments. EDUCATION

Monroe #1 BOCES Adult and Community Education, Fairport, NY — Medical Secretary-340 hour Career Training program Internship: 80-hour at Derleth Chiropractic at Eastside Wellness Center August 2013

Bryant & Stratton College, Henrietta, NY — Accounting 2008-2011