Front Desk
Resume:
Maria Todd
Beavercreek, OH *****
**************@***********.***
Work Experience
Front Desk Specialist
KETTERING HEALTH NETWORK - Kettering, OH
February 2015 to Present
I was responsible for greeting patients and getting their information, including health insurance past medical history. I would set up their accounts and make sure that the doctors had all the information that they needed.
Front Desk Receptionist
DAYTON SURGEONS, INC.
January 2013 to December 2015
Check in and check out patients. Also, was responsible for the dictation and patient charts. Education
ASSOCIATES DEGREE
SINCLAIR COMMUNITY COLLEGE
June 2000
DIPLOMA
NORTHMONT HIGH SCHOOL
Skills
• Able to type more than 60 WPM (7 years)
• Able to multi-task (10+ years)
• Excellent at dealing with customers (10+ years)
• Attention to detail (10+ years)
• CPR Certified (7 years)
• Front Desk (7 years)
• Medical Scheduling (7 years)
• Multi-line Phone Systems (8 years)
• EMR Systems (7 years)
• Patient Care (1 year)
• Insurance Verification
• Medical Office Experience
• Medical Records (7 years)
• Vital Signs
• Epic (8 years)
• Medical Billing (8 years)
• Customer service (10+ years)
• Hospital Experience (7 years)
• Computer Operation (7 years)
• CPT Coding
• Clerical Experience (7 years)
Assessments
Customer service — Familiar
June 2021
Identifying and resolving common customer issues
Full results: Familiar
Scheduling — Familiar
June 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Receptionist — Proficient
June 2021
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Medical receptionist skills — Familiar
June 2021
Managing physician schedules and maintaining accurate patient records Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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