Customer Service Receptionist

TARA SHEPARD Mobile, Al, ***** · 251-***-****

***********@*****.***

Secure an opportunity to utilize my training, knowledge, and skills, while making a significant

contribution to the company .

EMPLOYMENT

JANURARY 2016 -APRIL 2020

RECEPTIONIST, DR. PRINE

*Engaged with patients in a professional way.

*Answered phones and scheduled appointments.

*Verified Insurance and filed the proper paperwork.

*Processed payments and printed invoices to be mailed.

JUNE 2008 - DECEMBER 2015

RECEPTIONIST, MIKE ROBINSON DMD

*Greet and welcome everyone that came thru the door.

* Answered incoming calls, made appointments, and call to confirmed upcoming appointments.

*Accepted patients Insurance, form of payment, and proper ID.

*Made copies, faxed, and filed paper work for patient's charts.

*Received packages and mail.

September 2004 - June 2008

INBOUND CUSTOMER SERVICE REP, COMCAST

*A POSITIVE, EMPATHETIC, AND PROFESSIONAL ATTITUDE TOWARDS CUSTOMERS WHILE LISTENING TO ANY

QUESTIONS OR CONCERNS TO RESOLVE ANY PROBLEMS.

EDUCATION

MAY, 1996

DIPLOMA - PELHAM HIGH SCHOOL

DECEMNBER, 2007

BUSINESS ADMINISTRATION/ASSISTANT-VIRGINA COLLEGE

SKILLS

• W ILLI NGNESS TO LEAR N • STRONG WO RK ETHI C

• MULIT-TASKING

• FLE XIB ILITY

• PROBLRM SOLVING

• DE PE NDABLE

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