Customer Service Front Desk

* ****

***** ****** **

Moreno Valley, CA *****

Cell: 951-***-****

Email: **************@*******.***

ISAAC ELIAS

Core Competencies

● Self-confidence, social discipline, and a hard worker.

● Showing traits of leadership and an ability to work well with others.

● Understanding of Juvenile rehabilitation techniques.

● Analyzing Psychological evaluation of behavior health and counseling.

● Creative Team leader with behavioral attributes to identify situations as well as solutions.

● Fluent in English and Spanish and overall ability to work with others.

● Knowledge of Math, analytical and strong computer skills.

● Ability to adapt to situations and make good decisions based on my judgment /education.

● Interpersonal Relationship building skills and ability to manifest positive virtues to emerge in the workplace to positively influence a juvenile’s loyalty, morale, and communication to becoming an ally regardless of their different faiths. WORK EXPERIENCE

Lids hat store Santa Ana, CA — Floor supervisor/Seasonal Job December 2017 - January 2018 (Seasonal/Part Time)

Perform Customer service sales, and store cleaned up and engaged in conversation with customers to make sales. Duties include Cashier Experience, and Embroidery. Planet Fitness Santa Ana, Ca — Front Desk

May 2019 - December 2019 (Seasonal/Part Time)

Responsible for customer interaction and signing up customers for a membership and canceling memberships. Gave gym memberships and did tours around the gym for new members and answered phone calls to members and provided customer service. Arizona Christian University Campus Safety Glendale, Az - Intern January 2022 - May 2022 (Full Semester)

Supervised and tracked Campus Students that required being paroled by visiting their dorms to ensure the schools conditions were met. Participate during the university school athletic events and gatherings to aid the school officers, by transporting students to and from detention centers as required.

Protect the safety of students and faculty members, and utilization of a secure radio to provide insight into any social, educational, and or physical conditions that could present while still having a clean understanding on how to handle and face conflicts with other students and faculty individuals. Responsible for dealing with campus issues with students in all locations of the campus, such as but not limited to; locker rooms, dorms, recreational areas, parking lot, social events… As well as answering phone calls and always maintaining composure by applying my educational skills to handle, resolve, and understand the presented problems to apply the correct disciplinary actions when faced with specific situations.

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EDUCATION

Orange High School

General Education (High School Diploma)

Orange CA

Graduated June 2017

Santa Ana Community College

Associate Degree

Graduated June 2020

Arizona Christian University

Bachelor of Arts / Behavioral Health / Emphasis in Coaching Graduated May 2022

HOBBIES / ACHEIVEMENTS

Student Body Athlete for ACU (Arizona Christian University) Collegian Division 1-A Football Player for a highly competitive high-level football program that applies self-disciplines, religious faith, commitment to working with team members to achieve a division 1-A Championship during my attendance at ACU. My hobbies consist of extensive daily training and exercising to ensure I continue uphold a peak physical condition and maintain the ability to sustain physical endurance. Volunteer for the for the Community of Glendale AZ, Police Department and participate in the community through our church, local ministry, volunteer service organization, and on-campus events PROFESSIONAL REFERENCES

Captain Manuel Valenzuela

Phoenix Police Officer

Contact No. 602-***-****

Mr. Aaraon Talamantes

Arizona University Campus Security (Former Lance Corporal US Army) Contact No. 602-***-****

Mr. Joe Nam

Manufacturing Engineer

Contact No. 714-***-****

Contact this candidate