Executive Assistant Customer Service

Richard Smart IV

San Francisco, CA 415-***-**** ***********@*****.***

EXPERIENCE

Generation Retail/Hospitality Academy, San Francisco, CA March 2016- June 2016

Customer Service Trainee

●Active participant in 120-hour, 5-week training program

●Developed key communication and technical skills to work in customer-focused industries

●Mastered register management and point-of-sale systems

Perfected math and memorization techniques to contribute to a team-focused environment

RobertHalf, San Francisco, CA

October 2019-Present Executive Assistant

●Take On-call day to day assignments

●Attend to different companies that may need our assistance

●Report to the main office for any additional reasons

Edible Arrangements, San Francisco, CA January 2016-March 2016

Seasonal Delivery Clerk

●Maintained neat, orderly, and friendly appearance for clients

●Accurately and efficiently delivered customer orders during high volume season

●Kept track of delivery information, car mileage, and fuel usage

●Presented customers with delivery information and answered basic customer service questions

●Assist utility workers and engineers in daily projects, such as transporting various items; this includes items for pick-up and/or delivery

●Assist in receiving, reviewing, and distributing incoming mail, documents, and/or timesheets

●Communicate with City personnel to exchange information and resolve issues or concerns

@Works Executive Building, San Francisco, CA September 2017-May 2018

Executive Assistant

●Day by day calls for a variety of different work ethics

●Work ethics such as, working in a candy factory, package labeling moving boxes around and putting the correct labels on them so they can be delivered, recology, stage setup, and security guard

●Assist with front desk operations

●Communicate with City personnel to exchange information and resolve issues or concerns

●Other duties as assigned

Student Conservation Association, San Francisco, CA August 2013

Summer Program Participant

●Gained knowledge of public land resources, environmental issues, and career readiness skills

●Increased understanding of environmental and trail restoration techniques

●Developed valuable professional skills through team-building and leadership exercises

●Routine park maintenance:watering, clearing of areas

●Weeding, pruning, brush removals in surrounding areas

●Identifying health and safety issues, as needed

●Nature of work requires outdoor activity with exposure to cold, wind, rain infectious materials, and strenuous physical activity

Bayview Hunters Point Foundation, San Francisco, CA June 2008-August 2008

Volunteer

●Worked as a member of a diverse team of peers

●Organized and assisted in street and litter pick up to beautify community

●Litter pick up in landscape areas and removals of debris in surrounding areas

●Nature of work requires outdoor activity with exposure to cold, wind, rain infectious materials, and strenuous physical activity

EDUCATION

Generation Retail/Hospitality Academy, San Francisco, CA March 2016- July 2016

June Jordan School for Equity, San Francisco, CA Graduated May 2016

High School Diploma

SKILLS

●Creative problem solver

●Open-minded team player

●Self-motivated worker

●Friendly customer service

●Item Handler

●Maintenance Worker

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