Edith Carter

*** ***** **.

North Brunswick, NJ *8902

732-***-****

adrjxj@r.postjobfree.com

OBJECTIVE:

To secure a position in the Data Entry field, where my skills, abilities, and experience will benefit your organization

TECHNOLOGIES

Operating System: Windows 7, 8 and 10

Software: Microsoft Office 2013 Professional Suite (Word, Excel, Access, PowerPoint, Outlook). Sage 50, SAP, AS400

Accounting Software: QuickBooks (2015) & Sage 50 (2016) ACCOUNTING & SOFTWARE APPLICATIONS SKILLS

Accounts Payable • Financial Functions (PMT, VLOOKUP)

Accounts Receivable • Pivot Tables & Pivot Chart Reports

• Financial Statements & Payroll • Macros (Word, Excel, Access)

Bank Reconciliations • Mail Merge (Word, Excel, Access) EDUCATION

Middlesex County College, Edison, New Jersey 2019

Certificate: Computerized Accounting with Microsoft Office Application Specialist (450 hrs.) CTM Institute, Woodbridge, New Jersey 2004

Medical Billing and Coding Nationally Certification Program EXPERIENCE:

Sanofi US Corporation. Bridgewater, New Jersey 2019 - 2020 Customer Service Representative

Responsible for the maintenance and processing inquiries of the department inboxes.

Resolved all inquiries from the inbox in a timely manner of 24 hours.

Assisted in managing all inquiries for other groups within SCRBS.

Managed operational relationship and reporting capabilities with the third party returns processor for all claims

Handled complaints and resolved grievances for claims associated with mishandling of product such as shortages, damages, overages etc., Issues credits for fees including those related to Failure to Supply, Stocking Allowances and more.

Huber & Suhner Astrolab, Inc. Warren, New Jersey 2014 - 2018 Order Fulfillment Representative

Accurately processed orders to match data in the materials resource planning (MRP) system.

Identified customer requirements on purchase orders (POs) in SAP.

Informed customer and sales representatives of backorders, out-of-stock, and lead-time of shipments.

Processed documents to provide open status, production schedules, production orders and availability.

Collaborated with management, planning department to discuss needed changes to production/sales orders.

EDITH CARTER 422 Perry Dr. North Brunswick NJ 08902

732-***-**** adrjxj@r.postjobfree.com

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