Op Services Corporate Facilities
Resume:
IRIA GILLESPIE
**** ********* ***** **** ******, FL 34685
Profile
Service-oriented, compassionate, and mission-driven Professional, with strong commitment to offer exceptional service in all aspects of Therapy Product line,Home Health, SNF, out-pt setting as well as the integration of all Brookdale services. Proven professional with the ability to develop and implement therapy/Nursing programs for a multi -million dollar national healthcare corporation. Innovative leadership, networking and marketing skills with extensive knowledge of Medicare guidelines. Core strengths include:
Multi-Site Management
Muti-Disciplinary Team Development
Optimization of Productivity and Team Management
Capitalization of Networking, Alliances, Joint Ventures and Partnerships
Management of multiple disciplines
Selected Achievements
Assisted in preparation of Policy and Procedures Manual for Rehab Division of Brookdale Senior Living
Established protocols and tracking systems implemented nationwide for therapy program development and staffing productivity.
Performed mock surveys for home health agencies to ensure compliance with established Medicare guidelines.
Served as point person for assessment and correction of underperforming corporate facilities nationwide.
Successfully developed d/c protocols from SNF to ISC HH increasing “outside the walls” referrals
Developed systems to increase productivity and monitor length of stay in both skilled and home health divisions.
Served as liaison between therapy division and various communities to enhance marketing of therapy programs and establish procedures for referral process.
Played a vital role in the development and implementation of the first Home Health Agency in Florida.
strategic business development for the growth of Home Health outside and inside Brookdale communities
Experience
HEALTHCARE
July 2018-present National Sales Manager- strategic business development for the growth of Home Health for all Brookdale communities .Ensure effective hiring, orientation, training, development of sales and clinical staff.
January 2017-July 2018: Area Sales Manager- responsible for the retention, hiring,training and oversight of the sales force for 9 Agencies
2016-2017 Area Manager, Care Transitions Team-responsible for the management of 14 care transition Managers, focusing on the growth of HH. Territory assigned Winter Haven to Coral Springs.
2017-2016- SNF Therapy Manager-responsible for hiring, training, coaching of therapy staff. Oversight of the therapy programs, operational strategies to monitor productivity, quality and patient-service strategies.
2012-2016 Director Of Therapy Services-ISC
responsible for the retention, hiring,training of over 120 associates,Management of 9 Therapy coordinators with an oversight of the SNF operations,HH growth and revenue, and out-patient services for 9 Brookdale Communities with 6 OP extension sites.
2004 - 2012- 2004- 2000
2000 - 2001
1997 - 1999
1995 - 1997
1995- 1992
1992- 1990
Therapy Coordinator, OP/HH Brookdale Senior Living (Innovative Senior Care), Inpatient coordinator, SNF ARC/Brookdale Senior Living
Assistant Director of Rehabilitation, American Retirement Corporation
Consultant,Program Implementation SunDance Rehabilitation Corporation
Department Team Leader, Occupational Therapist, Sundance Rehabilitation, Contract OP facilities(The Rehab Institute, Rush Presbyteryan, Northwestern Memorial)/ Home Health agency,Therapeutic Services of America, Chicago
Rehabilitation Therapist, Schwab Rehabilitation Hospital, Chicago
Responsibilities included the oversight of 6 Out –PT clinics, the coordination of HH services for non Brookdale pts. Leading and management of 6 Coordinatinadors as a direct reports .Responsible for Staff scheduling, management and productivity, implementation of ISC programs, CPT production. Tracking HH d/c to OP services. Developed Partnerships to market to physicians to educate the community on Brookdale product line.
Languages
Bilingual: fluent in Spanish and English
Education
2011 Yoga Teacher Certification
1997 Ergonomics Certification
1990 AS, Certified Occupational Therapist Harold Washington College, Chicago, 1986 BA Guatemala Bachelor’s in Science and Arts
Honors & Activities
Scholarship awarded due to 4.0 GPA
Therapist of the year, 1995.Sundance Rehabilitation
Coordinator of the FL Region 2010
Contact this candidate