*** *. ***** *******

Tucson

*****

adrjrt@r.postjobfree.com

520-***-****

Yajaira Barcelo

Roadside Associate

I consider myself a hard worker. I like to give myself goals and deadlines. I have experience in customer service in person and also on the phone. My experience has grown through my current job and I have more to offer for future opportunities. I am open to absorbing new experiences and grow my knowledge.

Experience Roadside Associate

Agero

April 26th, 2021 - Current

-intake calls

-outbound calls

-2 chat platforms (Hubspot and C1)

-processing payments and refunds

-disptaching

-following up with customers and their safety

-updating locations

-insurance coverage

-creating virtual credit cards for service providers

-adding services for providers

-collecting data from both providers and customers Brand Ambassador and Team Lead

2020 Companies, Mosaic, GMR Marketing

2016 - 2019

This agency went through 3 different companies in 3 years. I was able to continue working through all.

-participating in events for a well known wireless carrier (Metro by T- Mobile)

-interacting with consumers

-flyer distribution throughout Tucson

-in some cases traveled to Nogales, AZ

-turn in daily recap reports on a timely manner

-submitting timesheets

-responsible for equipment used at events

-kept track of BA's uniforms and participation

-pictures with consumers

-raffles and give aways

Brand Ambassador

Booked Out

2015 - 2016

-well known wireless provider (Cricket Wireless)

-interacting with consumers

-flyer hand outs

-occasionally traveled to Nogales, Safford, Sierra Vista and Douglas, AZ.

-consist of lots of walking

Education Graduate

Pueblo High School

2009 - 2014

(High School Diploma)

Skills -computer skills

-communicative

-responsible

-bilingual in English and Spanish

-adaptability

-positive attitude

-creative

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