Nadine Miller
**************@******.***
Phone Number: 847-***-****
General Office Clerk
Willing to take on additional responsibilities and challenges
Displays excellent time management with high attention to detail
Works effectively as a team member#
Work Experience
Membership Coordinator
Sams Club
Elgin, IL
May 2006-February 2022
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
Check to ensure that appropriate changes were made to resolve customers’ problems
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Solicit sales of new
Communicating with Persons Outside Organization
Establishing and Maintaining Interpersonal Relationships
Organizing, Planning, and Prioritizing Work
Documenting/Recording Information
Performing Administrative Activities
Experience with: Cash registers, Customer account management software, Data entry software, Desktop computers, Facebook
Sr Claims Representative
Farmers Insurance
Los Angeles, CA
July 1982-April 2005
Examine claims forms and other records to determine insurance coverage
Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability
Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review
Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio
Pay and process claims within designated authority level
Getting Information
Making Decisions and Solving Problems
Documenting/Recording Information
Performing Administrative Activities
Experience with: CSC Colossus, Desktop computers Education
High School Diploma or Equivalent, General
Palatine High School
Palatine, IL
September 1978-June 1982
High School Graduate