Denise McFerson

Olive Branch, MS *****

adrjne@r.postjobfree.com

+1-214-***-****

A professional environment utilizing excellent interpersonal skills, contributing to positive customer relations, as well as providing career growth and development. Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Lead Supervisor

Allied Universal - Memphis, TN

January 2022 to Present

A lead security officer manages the members of a security team assigned to a certain shift. Lead security officers plan, organize, direct, and schedule work. They train personnel and recommend applicants for corrective action and training opportunities.

Customer Service Representative

Advantage Call Center Technologies - Olive Branch, MS July 2016 to February 2022

Responds promptly to customer needs; Maintains confidentiality; Listen to others without interrupting; Speaks clearly and persuasively in positive or negative situations etc. HR Payroll Manager

Nakayla Loving Care

April 2013 to August 2016

Interview with potential employees; Schedule new employee orientation; Creating and maintaining new employee profiles; Accounts Payable; Recruit/New Hire On-Boarding Process; Enter new employees in HR/ Payroll System; Run Nursing and Criminal Background for new hires; Primary liaison between residents, their families and the facility; Provide guided tours of the facility to new and potential residents Unit Secretary-receptionist

Methodist Rehabilitation Hospital - Dallas, TX

February 2008 to July 2016

Provide indirect patient care in the inpatient and outpatient rehab setting; Provide standardized hospitality service to patients and their family members; Prepare and compile medical records for the Rehab Nursing Unit; Oversee that directives from physician and nursing staff are followed through; Participate in performance improvement activities; Prepare medical records for new admission and discharged patients; Delegate appropriate nursing staff to assist patients and physicians as needed; Enter and verify physician and nurse orders for electronic health records Education

High school diploma

LEW WALLACE HIGH SCHOOL - Gary, IN

September 1994 to June 1998

Skills

• Front Office (5 years)

• Guest Service (10+ years) Simple LTC

• Geniuses

• Blue Step

• Microsoft Office

• Paychex

• Kronos

• Ceridian

• 10-Key

• Customer Service

• Recruiting

• Human Resources

• Payroll

• Human Resources Management

• Team Work

• Reliability

• Problem-solving

• Flexibility

• Financial Report Writing

• Employee Orientation

• Benefits Administration

• Workers' Compensation

• Office Management

• Interviewing

• Driving

• Accounts Payable

• Tax Experience

Certifications and Licenses

CPR Certification

BLS Certification?

June 2022 to June 2025

CPR certificate

Contact this candidate