Customer Service Claims Adjuster

FAYE HERL

**** ******* ***** **. #*** · Windsor, CO 80550 · 573-***-**** · ******.***@*****.***

Independent Claims Adjuster

SUMMARY: I have a background in claims staff adjusting, rental property, and management I am highly adept in collaborating with a team to implement and achieve the desired end result. I also have developed excellent skills to work independently, along with written and verbal communication skills, organizational, and time management skills. I am confident I will be an excellent addition to any business team.

Texas Pre-license 40 Hour In Classroom Training

Stone Education Course

Deployment Boot Camp & Xactimate Proficiency 24 Hour in Classroom Training MileHigh Adjusters Houston Academy, Houston, TX 2020

ALL-LINES TRAINING

Completed extensive pre-licensing classroom coursework including scoping techniques, Xactimate training, industry terminology, and licensing information

Completed adjuster Boot Camp including reviewing notice of loss/policy to determine coverage and deductibles, conducting property inspections using an established scoping protocol, and using Xactimate to enter claim info, sketch structures, necessary repairs/services, importing/labeling photos/images, and submitting reports.

ADDITIONAL SKILLS

Content

Construction and remodeling experience

Staff adjuster experience

Proficient with computers and computer programs, over 10 years of experience with Microsoft Office

CONTENTS

Crawford and Co

Genpact

INDEPENDENT ADJUSTER DEPLOYMENTS

Derecho-Davenport, IA-FA

Hurricane Sally-Pensacola, FL-FA

Claims Examiner -WA, ID, CA, OR

ECTA/Auto

Contents-Dailies

STAFF ADJUSTER, Johnson Claims Service, Tulsa, OK

April-2022 - Present

Aug-2020 - Present

Aug 2020 –Sep 2020

Sep 2020 – Oct 2020

Dec 2020-May 2021

May-2021-Oct 2021

Oct-2021-Present

Jan 2017 – May 2020

Analyze information, investigated claims, assessed property damage, created estimates, fulfilled policy obligations

MANAGING PARTNER, Herl Farms LLP, Hays, KS

May 1988 – Present

Manage land trust, reviewed government agricultural research for compliance, managed mineral rights, oil and gas leases, wind turbine options

CAPTAIN, PILOT, US Airways, Washington D.C.

Troubleshot on-board computer systems and maintained flight crew, managed emergency situations related to aircraft and personnel

LICENSES AND CERTIFICATIONS

May 1988 – Sep 2008

LICENSES

Texas All-Lines license #2467020, OK (Resident) 300*******, AL 300*******, FL W616474, GA 3319717, IN 34977075, LA 854627, ME ADN351355, MN 40669982, NC 18906918, NH 18906918, VT

3534709, WY 434222, MS 10684026, SC 18906918, OR 18906918, WA 1086096,ID 824041, UT 82863

Certifications:

Certified Drone Pilot; Remote Pilot - 4347657

TWIA- Residential-200950

TWIA-Inside Examiner-201027

Xactimate Level 1-1522713

NC Catastrophe Certified 2020

State Farm Auto Certified

State Farm Policy Certified (Fire)

State Farm Estimatics Certified (Fire)

TWIA-Residential-200950

EDUCATION AND TRAINING

AREAS OF EXPERTISE

EMPLOYMENT HISTORY

References Available Upon Request

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